About OKX
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
Our European operations are expanding rapidly under the MiCA regulatory framework, and we are seeking a dynamic Chief Operating Officer (COO) to lead our licensed MiCA entity’s operations in the EEA.
About the Role
As the Chief Operating Officer (COO) for our MiCA-regulated entity in the European Economic Area (EEA), you will oversee all operational aspects of the business, aligning daily execution with strategic objectives, driving regulatory compliance, and enhancing operational performance. This is a senior leadership role that requires strong cross-functional coordination, regulatory fluency, and a proactive approach to risk and performance management.
What You’ll Be Doing
Executive Operations & Strategy
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Lead day-to-day business operations of the MiCA-licensed entity, aligning with the long-term vision of OKX in Europe.
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Drive operational excellence by implementing scalable processes, enhancing internal systems, and delivering strategic initiatives.
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Track and report on key operational KPIs, including customer satisfaction, cost efficiency, and risk management.
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Support the CEO of Europe and partner with global and regional leadership teams on strategic planning and execution
Regulatory Compliance & Risk Management
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Embed MiCA regulatory standards into operational workflows and act as the 1st line of defense.
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Maintain and manage risk registers, conduct incident reviews, and ensure proper documentation.
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Oversee internal governance processes to ensure transparency and accountability.
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Work closely with legal and compliance teams to prepare for regulatory audits and maintain open communication with regulators.
Vendor & Outsourcing Management
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Oversee third-party vendors and partners, ensuring performance, compliance, and cost-effectiveness.
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Lead vendor selection, due diligence, and service level agreement (SLA) monitoring in collaboration with legal and compliance teams.
Performance & Metrics Monitoring
Product Strategy & Localization
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Collaborate with cross-functional teams to prioritize and implement product localization efforts in line with EEA market requirements.
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Ensure operational readiness for new product launches and regulatory reviews.
Cross-functional Collaboration
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Partner closely with product, engineering, compliance, legal, marketing, and customer operations teams.
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Foster a culture of collaboration and transparency across global teams to support OKX’s growth in the region.
What We Look for in You
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Bachelor's degree in business, finance, economics, or a related field.
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5-10 years of experience in operational leadership roles within regulated financial services or fintech environments
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Direct experience acting as the 1st line of defense in a licensed financial institution.
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Proven ability to manage risk, lead cross-functional teams, and build scalable operational processes.
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Strong leadership, organizational, and cross-functional collaboration skills.
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Fluent in English, with excellent communication and stakeholder management abilities.
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Comfortable in fast-paced, high-growth environments; entrepreneurial mindset.
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Strong organizational and analytical skills, with a detail-oriented and solutions-focused mindset.
What Will Make You Stand Out
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Experience in a licensed crypto, fintech, or financial institution operating under MiCA or MiFID II.
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Prior leadership experience in vendor or outsourcing governance.
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Strong understanding of blockchain, DeFi, and the crypto ecosystem.
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Demonstrated success in driving regulatory compliance and operational transformation.
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Entrepreneurial mindset with a passion for innovation.
Why Join OKX?
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Play a pivotal role in building a regulated, innovative crypto platform in the EEA.
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Collaborate with world-class professionals across a global team in a high-growth industry.
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Drive the transformation of finance through operational excellence and regulatory innovation.
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Competitive compensation, benefits, and relocation support to Malta if applicable.
Ready to Reshape Finance?
At OKX, we’re on a mission to make crypto accessible, secure, and transformative for the next billion users. Join us and help shape the future of finance. Apply now and lead the charge in Europe.