At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple seeks a skilled Director - Salesforce Architect and GTM Systems Lead to be responsible for our GTM tech stack, emphasizing Salesforce. The role collaborates with Sales, Marketing, Customer Success, and Operations to provide scalable solutions that boost income, enrich customer interaction, and elevate data quality.
Drive technical and strategic direction for our Salesforce platform to support business objectives and GTM system integration.
WHAT YOU’LL DO:
- Lead GTM systems strategy, ensuring alignment of Salesforce and coordinated tools with revenue-generating processes
- Manage and mentor a small team of Salesforce Developers, Admins, and Business Analysts
- Architect, build, and implement scalable Salesforce solutions
- Develop and maintain a long-term GTM systems roadmap, prioritizing initiatives in collaboration with business collaborators
- Translate complex business requirements into scalable, well-documented technical solutions
- Coordinate Salesforce data architecture, including data modeling, de-duplication, governance, and compliance with security and privacy standards
- Establish guidelines and standards for Salesforce development, configuration, and administration
- Support GTM teams by optimizing processes for lead management, opportunity management, forecasting, quoting, onboarding, renewals, and customer support workflows
- Evaluate, suggest, and implement new technologies to improve the GTM technology stack
- Stay updated on Salesforce releases and new technologies, offering mentorship on adoption
WHAT YOU'LL BRING:
- 10+ years of experience coordinating, developing, or architecting Salesforce, with a proven track record leading complex Salesforce implementations
- Deep knowledge of Salesforce core products (Sales Cloud, Service Cloud)
- Expertise in Salesforce data modeling, declarative automation, Apex, Visualforce, and Lightning Components
- Strong understanding of GTM processes across Sales, Marketing, and Customer Success, with the ability to translate business needs into technical solutions
- Hands-on experience with integrations to systems like marketing automation platforms (e.g., Pardot, Marketo, HubSpot) and customer data platforms
- Strong communication and collaborator management skills; ability to work across functions and influence without formal authority
- Salesforce certifications strongly preferred
- Familiarity with project management methodologies such as Agile, Scrum, and Kanban is advantageous.
- Experience with revenue intelligence, conversational intelligence, and sales engagement tools (such as Gong, Outreach, Salesloft) is advantageous
#LI-EK1
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.