Operations Manager

About The Role

The

House of Stake (HoS) is the decentralized, token-based governance body within the NEAR ecosystem, operating at the intersection of governance, legal structure, funding flows, and stakeholder coordination.

As HoS evolves in scope and operational complexity, we need a dedicated Operations Manager, hired by the House of Stake Foundation, to establish independent operations capacities, and ensure structural rigor, documentation integrity, payment execution reliability, and full operational visibility across initiatives.

This is not a generic ops role, it is governance-critical infrastructure.

What’ll You’ll Do

Currently, operational responsibilities (documentation, payment tracking, contract coordination, reporting) are distributed across leadership.

To scale responsibly and reduce operational risk, we need a single owner who

Ensures all documentation and contracts are complete and accessible

Executes and tracks payments reliably

Maintains operational oversight across HoS initiatives

Creates structured, audit-ready systems

Enables Governance leadership to focus on strategy rather than administration

The HoS Operations Manager will be responsible for

Operational integrity, documentation completeness, payment execution, and governance process reliability.

They will act as the connective tissue between

HoS Foundation

HoS Governance, and Head of Governance

NEAR Foundation Legal

NEAR Foundation Finance

External stakeholders

A. Documentation & Contract Oversight

Ensure all contracts, amendments, and supporting documents are properly executed and stored

Maintain a centralized contract tracker

Track approval workflows and ensure no agreements proceed without required sign-offs

Ensure documentation is audit-ready and systematically organized

Coordinate closely with Legal on contract lifecycle

B. Payment Execution & Financial Coordination

Prepare and execute (crypto and FIAT) payment requests

Ensure documentation and approvals are complete before payment processing

Track payment status and reconcile commitments

Maintain budget visibility across HoS activities

Coordinate with Finance to ensure timely execution

C. Operational Tracking & Visibility

Maintain a live overview of all HoS initiatives and commitments

Track milestones, dependencies, and execution risks

Flag delays, compliance gaps, or missing documentation

Develop lightweight reporting dashboards for leadership

D. Process Design & Systems

Design scalable operational workflows

Create clarity around handoffs between Governance, Legal, and Finance

Introduce structured templates and standards

Reduce operational ambiguity and institutional risk

Who You Are

We are looking for someone who is

Operationally rigorous and detail-oriented

Comfortable operating in governance- and legal-heavy environments

Highly structured and process-driven

Proactive and comfortable with ownership

Calm under ambiguity and complexity

Strong at cross-functional coordination

5+ years in operations, legal ops, program management, or similar

Experience coordinating with Legal and Finance teams

Experience managing contracts and documentation workflows

Strong organizational and tracking skills

High risk awareness and attention to detail

Experience building or formalizing operational systems

What Sets You Apart

Experience working in regulated or compliance-heavy environments, experience in compliance and legal operations is a strong advantage

Experience in foundations, DAOs, or Web3 ecosystems, preferably in the NEAR ecosystem

Exposure to governance frameworks

We value

ECOSYSTEM-FIRST

always put the health and success of the ecosystem above any individual's interest

OPENNESS

operate transparently and consistently share knowledge to build open communities

PRAGMATISM OVER PERFECTION

find the right solution not the ideal solution and beat dogmatism by openly considering all ideas

MAKE IT FEEL SIMPLE

strive to make the complex feel simple so the technology is accessible to all

GROW CONSTANTLY

learn, improve and fail productively so the project and community are always becoming more effective

NEAR is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. NEAR is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please let your recruiter know during the interview process.

Qualifications

Operations, Legal ops, Program management, 5+ years experience, Legal team, Finance team, Contract management, Documentation workflows, Organizational skills, Risk awareness, Attention to detail, Building operational systems, Web3 ecosystems, DAOs, NEAR ecosystem, Remote