Impossible Cloud
Head of Hardware Onboarding & Infrastructure
Full-time1w ago
Head of Hardware Onboarding & Infrastructure Zug / Hamburg Web3 / Full-time / Hybrid
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ICN is building the foundational layer for the next-generation internet - a decentralised cloud platform integrating storage, compute, and networking at global scale. With $31M in funding and 1,000+ enterprise clients, we're challenging the dominance of centralised cloud giants.
A senior, hands-on leadership role at the intersection of data centre operations, remote hardware provisioning, and distributed infrastructure. You'll own the technical relationship with our Hardware Providers (HPs) - the operators who supply the bare metal compute and storage that powers ICN. This is a founding-team-level hire: you will help set the north star for the entire team.
End-to-end technical onboarding for new Hardware Providers
Remote installation tooling, validation pipelines, and SLA testing
Direct troubleshooting of connectivity, firmware, BIOS/BMC, and OS-level issues
GPU cluster management: bare-metal provisioning, InfiniBand/RoCE networking, NVMe/distributed storage
Hardware standards across the provider network (GPU types, networking, storage configs)
Operational playbooks lifecycle management, and capacity planning
Primary escalation point for hardware incidents
Real-time messaging and alerting interface within the ICN console
Escalation workflows and SLA communication protocols between ICN, SPs, and HPs
Lead and grow a 7-person infrastructure engineering team
Hire, onboard, and develop engineers as the function scales
Contribute directly to architecture and code across GPU provisioning and the control plane
8+ years in infrastructure, data centre, or systems engineering; 3+ years in technical leadership
Hands-on experience at the hardware - software boundary: IPMI, PXE, BIOS/firmware, NIC configuration
Strong Linux, cloud infrastructure, and data centre networking background
Experience operating hardware onboarding pipelines across large, multi-region server fleets
Startup DNA - you've built things from scratch and move fast without sacrificing reliability
Bonus: GPU infrastructure (H100/A100, InfiniBand), DePIN/Web3, internal developer tooling, real-time operational consoles
Are as comfortable in a Terraform module as presenting infrastructure strategy to leadership
Care about operator experience - you want hardware providers to love working with ICN
Are energised by zero-to-one challenges and write clearly for external partners
This role is open to candidates based in Europe only. You must have the right to work in your country of residence - we are not able to offer visa sponsorship.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job