Crusoe
Superintendent - Field Services
Brighton, CO, USA3 days ago
Other Engineering San Francisco, CA, USA USD 112k-132k / year + Equity Posted on Mar 28, 2026 Apply now Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
This role is an entry level position focused on the deployment, management, advanced diagnosis, maintenance, and repair of high-performance GPU systems. We are seeking a highly motivated individual to join our team as an entry level GPU Fleet Operations specialist. This role will support Crusoe’s Fleet Operations team for our research and integration lab.
The ideal candidate will have a basic knowledge of system troubleshooting. The individual will work closely with data center operations, engineering, and vendors to support cutting-edge infrastructure featuring the latest NVIDIA and AMD GPUs. In this role you will play a part in supporting Crusoe’s new product integration, research and experimentation efforts.
Managing a lab environment consisting of the latest GPU systems. Working closely with OEM for racks, CDUs, and data center infrastructure components. Perform diagnosis and troubleshooting of hardware faults within GPU racks and high-density compute systems. Support GPU platforms including NVIDIA A100, H200, GB200, B200, B300 and AMD 350X / 355X. Execute component-level diagnosis and remediation for failed or degraded hardware. Partner with data center operations to manage and perform field-replaceable unit (FRU) repairs for GPUs, power supplies, cooling systems, interconnects, and networking hardware. Conduct post-repair validation, burn-in testing, torch testing, and NVIDIA NCCL testing to ensure system stability and performance. Perform firmware and BIOS upgrades. Maintain detailed documentation of maintenance activities, failures, and resolutions in ticketing and asset management systems. For lab operations, develop and update standard operating procedures (SOPs) for troubleshooting, repair, and validation workflows. Collaborate with engineering, software, and data center operations teams to identify root causes of systemic failures and document remediations. Participate in a rotating infrastructure on-call schedule (about one week every 4–6 weeks) with daytime coverage and handoff to the Europe team.
A can do attitude and desire to learn. A desire to learn how to diagnose and repair high-density, rack-mounted compute hardware in production environments. Ability to develop an understanding of GPU architectures and hands-on experience with GPU-based systems. Some familiarity with the basics of networking and high-speed interconnects such as InfiniBand, NVLink, and RDMA over Converged Ethernet (RoCE). Basic knowledge of Ubuntu, Rocky Linux, CentOS. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently in a fast-paced lab or operations environment.
Technical certification or Associate’s/Bachelor’s degree in Electrical Engineering, Computer Science, or a related field or demonstrated experience.
Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300 per pay period
Compensation will be paid in the range of $112,000 - $132,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Apply now See more open positions at Crusoe
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