Fireblocks
Frontline Support Team Lead
Singapore4 days ago
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.
The Subscriptions Platform team is responsible for building the platform that powers Fireblocks’ subscription data, billing, and product-led growth initiatives — enabling both internal teams and customer-facing experiences to drive business impact.
We own and build services that power:
Licensing and subscriptions
Billing and payments
Usage metering and analytics
Integrations with CRM, payment providers, DWH, and other internal systems
Signup and onboarding flows for new customers and workspaces
Feature management and experimentation capabilities to support product-led growth (PLG)
Enablement and configuration of purchased products for different business verticals
As a Senior Full Stack Engineer on this team, you’ll work across the stack — designing robust backend services and building polished, data-driven UIs that help customers and internal stakeholders get value quickly.
Lead technical design and implementation of backend projects, owning end-to-end features from architecture to deployment
Design, implement, and maintain scalable microservices and event-driven systems that power our subscription and billing engine
Design and maintain asynchronous flows using queues to handle high-concurrency usage metering and analytics
Contribute to the frontend domain by building and maintaining UIs that expose subscription data to customers
Collaborate with Product, Data, and Customer Success teams to support product-led growth (PLG) and business goals
Take ownership of production systems, including monitoring, troubleshooting, and reliability improvements
Write clean, testable, and maintainable code, and participate in thoughtful code reviews
Simplify integrations and workflows to reduce Mean Time to Value (MTTV) for internal stakeholders and customers
5+ years of experience as a Full Stack Engineer working on production systems
Strong backend engineering experience with:
Node.js and TypeScript
Microservices architecture
RESTful APIs and event-driven systems
Working knowledge of React and TypeScript, with the ability to contribute to frontend components and data-driven UIs, including:
Building complex, data-heavy, performant web applications
Translating UX and product requirements into clean component architectures
Experience with relational databases, including data modeling, query optimization, and troubleshooting
Proven experience deploying and operating services in cloud environments (AWS, GCP, or Azure)
Experience with containerized workloads (Docker, Kubernetes, or similar)
Hands-on experience with monitoring, logging, and alerting tools (e.g., Datadog, Coralogix, Grafana)
Strong understanding of system design, distributed systems, scalability, and reliability
Ability to debug complex production issues across the stack and drive them to resolution
Comfortable working in a fast-paced environment with multiple priorities
Experience with asynchronous processing and queues
Experience with NestJS
Experience with billing, payments, or subscription platforms
Experience building internal platforms or tooling for engineering teams
Background in analytics, BI, or customer-facing data products
You’ll thrive in this role if you embody our team values:
Accountability – you own what you build, end to end
Proactive approach – you anticipate problems and solve them early
No ego – you give and receive feedback openly and focus on the best solution
Team-first mindset – we succeed and fail together
Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.