Analyst, Trust & Safety Ops

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. As a Member of Product - Blockchain Researcher, you will be a critical bridge between Anchorage Digital and the broader Web3 ecosystem. This role sits in our Protocol Specialist organization and is at the unique intersection of deep technical research, developer relations, and product strategy. You will be our expert-in-residence for key protocols, embedding yourself in their communities to demonstrate our technical leadership and create a tangible, value-add resource for our partners and clients. Your work will directly contribute to our growth by showcasing our expertise and differentiating Anchorage Digital in the institutional crypto landscape.

Technical Skills: Proactively research protocol integrations with emerging blockchains, developing on-chain solutions that drive value for protocol foundations and institutional investors. Independently define the requirements and roadmap, collaborating closely with an agile scrum team on cutting edge blockchain research and integrations. Maintain a deep technical understanding of the crypto landscape, including various Layer 1 and Layer 2 protocols. Demonstrate a history of meaningful contributions to technical projects with the ability to write clean, effective code as shown on your GitHub profile. Leverage AI tools like Cursor, Claude, and ChatGPT to accelerate prototyping, research, and reviews thoughtfully. Complexity and Impact of Work Work closely with sales, protocol research, engineering, and product to set the pace, drive projects forward, and unblock the team. Write high-quality research and technical content, including white papers and blog posts, that are clearly written and easy to understand. Develop or suggest funding for developer tooling and write code for Proof of Concepts to demonstrate novel ways institutions can interact with emerging DeFi protocols and L2s. Organizational Knowledge Escalate the potential impact of protocol architecture, security, or growth potential changes to the appropriate stakeholders and your managers when appropriate. Help us evaluate emerging ecosystems, separating sustainable, organic growth from inorganic hype to inform sales and product strategy. Communication and Influence Represent Anchorage Digital as a technical ambassador in online forums, at industry events, and during client engagements. Act as a technical subject matter expert for both internal teams and external partners, providing deep analysis on protocol architecture. Contribute directly to the growth of strategic ecosystems by participating in governance forums and submitting pull requests to open-source repositories. Articulate complex technical concepts, such as Byzantine Fault Tolerance or Tendermint, to both engineering and executive audiences. You may be a fit for this role if you have: A demonstrable passion and deep technical understanding of the crypto landscape, including various Layer 1 and Layer 2 protocols. A GitHub profile that demonstrates a history of meaningful contributions to technical projects and an ability to write effective code. Exceptional communication skills, with the ability to articulate complex technical concepts to both engineering and executive audiences. A strategic mindset, capable of understanding how grassroots technical engagement drives broader business goals. A strong sense of initiative and the ability to operate with a high degree of autonomy in a dynamic, fast-paced environment. Although not a requirement, bonus points if: Experience in a Developer Relations, Technical Evangelism, or Protocol Specialist role at a crypto-native organization. Existing relationships and a strong reputation within key blockchain ecosystems. Experience presenting at technical conferences, meetups, or hackathons. Familiarity with the needs of institutional participants in the digital asset space. You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :) About Anchorage Digital: Who we areThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.