Senior Analyst - Treasury Shared Services

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Circle is committed to visibility and stability in everything we do, expanding into strong jurisdictions. Speed and efficiency are motivators for our success and our employees live by company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. As a Senior Analyst on Circle’s Treasury Shared Services team, you will execute and support critical treasury and payment operations, ensuring accurate, timely, and controlled processing of customer fund movements and banking workflows. You will manage returns, redemptions, transaction investigations, and exception handling while adhering to defined procedures and risk controls. You will independently resolve operational issues, collaborate with cross-functional teams and banking partners, and contribute to process improvements, documentation, and the adoption of automation and AI-assisted workflows to enhance efficiency, consistency, and risk management. You will execute daily treasury operations including refunds, returns, redemptions, cash movements, and exception handling with SLA adherence. Investigate and resolve transaction issues using internal systems, banking tools, and data sources, escalating based on risk and complexity. Support banking partner workflows including trace requests, wire activities, callbacks, and issue resolution. Review and manage operational tickets, case queues, and escalations with clear tracking and timely follow-up. Partner with cross-functional teams including Finance, Risk, Compliance, Customer Support, and Engineering to resolve issues. Contribute to process improvements, documentation, and automation initiatives to enhance operational efficiency and consistency. Support incident management, reporting, audits, and service reviews to improve operational readiness and controls.

Qualifications

4+ years of experience in treasury operations, payments, banking, fintech, or financial services, Experience executing payment workflows such as wires, returns, refunds, reconciliations, or transaction investigations, Strong attention to detail with the ability to manage high-volume, time-sensitive workflows accurately, Ability to follow structured processes while identifying gaps or inconsistencies, Experience working with operational tools such as ticketing systems, trackers, or dashboards, Strong communication skills with the ability to collaborate across teams, Ability to independently drive issues to resolution and apply sound judgment on escalation paths, High integrity and discretion when handling sensitive financial transactions and customer data, Bachelor’s degree in Finance, Accounting, Business, Economics, or equivalent experience, Experience in fintech, payments, digital assets, or regulated financial services, Familiarity with incident management, escalation handling, and operational risk controls, Experience with tools such as JIRA, Confluence, or similar workflow platforms, Exposure to data or automation tools such as Excel, SQL, Python, or BI tools, Experience contributing to SOPs, playbooks, or operational documentation, Interest in treasury operations, process improvement, and financial infrastructure