Senior Site Reliability Engineer - Payward Services

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Proof of work The team This role is fully remote, with a strong preference for candidates in EU timezones.

The Payward Services (PWS) business unit powers Kraken's B2B and institutional product suite, serving external partners and institutional clients under contractual SLAs.

As a Senior SRE, you will partner with PWS development and operations teams to manage infrastructure, improve CI/CD pipelines, and support operational excellence.

You will bring expertise in infrastructure, monitoring, and automation to ensure performant, resilient, and continuously improving services.

The opportunity Manage and support infrastructure for Payward Services, including Nomad, Kubernetes, databases, and 3rd party system integration Provide operational support across multiple teams, helping debug issues in staging and production environments Participate in incident response and post-incident reviews to improve system resilience Consult with teams on performance, monitoring, and alerting best practices — with awareness of partner-facing SLA commitments Build tooling, automation, and dashboards to improve observability and empower development teams Maintain and troubleshoot CI pipelines, ensuring reliable and fast build, test, and deployment cycles Collaborate with developers, QA, and product managers to streamline development and release cycles Support a fully distributed team operating across multiple timezones Skills you should HODL 5+ years in DevOps or SRE role Proficiency with hybrid-cloud infrastructure environments Git source version-control and CI/CD configuration proficiency Deep understanding of monitoring and alerting systems, preferably Prometheus and Grafana Ability to debug complex distributed systems, networks, and Linux operating systems issues Containerization and orchestration experience (Docker, Nomad, Kubernetes a plus) Strong scripting skills (Bash, Python, or Go) Self-starter capable of thriving independently and remotely in fast-paced environments Nice to haves Background working with distributed systems and technologies (Kafka, gRPC, Redis, etc.) Experience operating services with external SLAs or in a B2B/enterprise context Experience with benchmarking, performance tuning, and identifying system bottlenecks Proficiency with databases (SQL and NoSQL) and production operations experience Interest in lower-level programming languages such as Rust Experience integrating with APIs (GitLab, Jira, Slack) Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job.

We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

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Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

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Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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