Senior Growth Operations Manager

Senior Growth Operations Manager Matrixport Sales & Business Development, Operations hong kong Posted on Apr 24, 2026 Apply now About BIT： BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology. The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally. BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan. For more information, visit www.bit.com Kickstart Your Journey at BIT: At BIT, we come together as a dynamic team to tackle exciting challenges head-on, creating an environment bursting with openness, transparency, and inclusivity. Every graduate is a vital part of our mission, and your ideas will always be valued. We’re searching for passionate, intellectually curious, and entrepreneurial individuals ready to make a real impact in the crypto ecosystem and help create innovative products for the next billion users. Make a Difference in the Future of Web3! Gain Hands-On Experience with Cryptocurrencies! Unlock Global Opportunities! Mentorship and Networking with Industry Leaders! Join a Fun, Vibrant, and Engaging Culture! About The Role About the Role We are looking for a strategic and results-driven Growth & User Operations Manager to own end-to-end user growth across our brokerage/crypto business. This role covers the full user lifecycle — from acquisition to activation, retention, and monetization. You will define growth strategies, break down targets, and work cross-functionally to drive measurable business impact. What You’ll Do Own end-to-end growth strategy across the user lifecycle (Acquisition → Activation → Retention → Revenue) Drive user acquisition initiatives, including channels, partnerships, and campaign strategies Optimize conversion funnels (registration → onboarding → funding → first trade) Lead user lifecycle management, improving retention, engagement, and trading activity Design and execute growth programs, such as referral systems, incentives, and lifecycle campaigns Build and monitor key growth metrics (CAC, conversion rates, retention, LTV, etc.) Run experiments (A/B testing) and continuously iterate based on data insights Collaborate with Product, Marketing, BD, and Data teams to drive growth initiatives What We’re Looking For 5–8+ years of experience in Growth, User Operations, or related roles Proven track record in driving both user acquisition and retention Experience in brokerage, fintech, or crypto trading platforms is highly preferred Strong understanding of growth frameworks (e.g. AARRR, funnel optimization) Data-driven mindset with solid analytical skills (SQL/BI tools is a plus) Ability to translate business goals into actionable growth plans Strong ownership and cross-functional collaboration skills By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Policy. Apply now See more open positions at Matrixport