BCB Group
Technical Product Manager
20+ daysDeFi
4w ago
BCB Group
You are a professional with deep expertise in establishing and maintaining robust quality control frameworks within a financial crime environment. You are analytical and focused on delivering high-quality outcomes.
Duties and responsibilities
Take responsibility for the end-to-end Financial Crime and Onboarding QC framework for BCB Group, including standards, calibration, and escalations.
Define and maintain the QC methodology (including sampling, scoring, and documentation) in line with Group policy, regulatory guidance, and internal risk appetite.
Provide challenge on identified shortcomings and financial crime risk issues, ensuring a timely remediation process and clear accountability.
Lead analysis of QC findings, drive corrective actions, and ensure BCB Group remains both audit and regulatory compliant.
Perform detailed quality reviews of Fraud/TM/KYC processes across a range of risk levels.
Assess accuracy and consistency against the QC checklist and scoring criteria, as well as internal policies and regulatory requirements.
Apply a risk-based approach in reviewing to identify inconsistencies and potential financial crime risks.
Ensure all casework meets internal and external standards and support challenging conversations on findings.
Work with the Financial Crime team to ensure timely completion of reviews and processes and support prioritisation of workloads to meet team objectives.
Provide constructive feedback and coaching to team members.
Identify recurring issues and themes, escalation trends, and recommend solutions at operational and technological levels.
Support the development of quality standards, guidance, and training.
Engage with the Onboarding and Financial Crime Teams, including investigators, managers, and executives.
Clearly articulate and justify QC decisions, particularly when challenged.
Build strong working relationships to support a collaborative culture.
Contribute to process enhancements and efficiency initiatives across the team.
Understand developments in UK and EU Law to support changes in the function.
Provide input into process improvements, policy updates, control frameworks, and system improvements.
Support implementation of regulatory or internal change initiatives.
Experience managing a QC function in a FinTech or start-up environment.
Experience as a financial crime investigator or analyst.
Proficiency handling wide sets of data and presenting key findings.
Confidence in communicating to key stakeholders.
Desired: Experience working with Chain Analysis.
30 days annual leave per year.
4 wellbeing days per year.
1 company volunteering day per year.
Private Healthcare (AXA + Livi 24/7 virtual doctors).
Pension: 5% Employee / 3% Employer via Salary Sacrifice.
Income Protection: 13 weeks full pay, then 67% salary (long-term absence).
Life Insurance: 2x salary (death in service).
Enhanced Parental Leave: 17 weeks full pay, 10 weeks half pay, then statutory — for all parents.
Menopause Policy.
BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency, and foreign exchange market liquidity for some of the world's largest businesses, including exchanges, liquidity providers, market makers, investment firms, custodians, payment processors, and wallet providers.
Our end-to-end suite of products is accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network BLINC, and secure crypto services. Authorised in the UK, France, and Switzerland.
Our mission: to create the trusted platform to pay, store, trade, and earn fiat and digital assets, globally 24/7. www.bcbgroup.com
Qualifications: deep expertise in establishing and maintaining robust quality control frameworks, financial crime environment, analytical, high-quality outcomes focus, end-to-end Financial Crime and Onboarding QC framework responsibility, QC methodology definition, sampling, scoring, documentation, challenge financial crime risk issues, QC findings analysis, corrective actions, audit and regulatory compliance, detailed quality reviews, Fraud/TM/KYC processes, accuracy and consistency assessment, QC checklist, scoring criteria, internal policies, regulatory requirements, risk-based approach, identify inconsistencies, financial crime risks, internal and external standards, provide constructive feedback, coaching, identify recurring issues, escalation trends, recommend solutions, quality standards development, guidance, training, stakeholder engagement, clear communication, justification of decisions, relationship building, collaboration, process enhancements, efficiency initiatives, UK Law, EU Law, process improvements, policy updates, control frameworks, system improvements, regulatory change implementation, internal change implementation, experience managing a QC function, FinTech experience, start-up environment experience, financial crime investigator experience, financial crime analyst experience, data handling, presenting key findings, confidence in communicating to key stakeholders, Chain Analysis experience (desired)
BCB Group
BCB Group
BCB Group