Polymarket
Receptionist
New York2h ago
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Our product SRE teams are embedded inside Kraken's engineering organizations — close enough to the product to know when something matters before it becomes an incident, senior enough in infrastructure to do something about it. We're generalist teams: we own reliability, developer experience, and the long arc of infrastructure evolution for the products we support.
This role is for someone who hasn't left the craft behind, and uses that to manage the space between teams: where product development needs meet infrastructure roadmaps, where compliance and security requirements are anticipated, and where developer pain gets converted into platform investments. You know what matters before anyone tells you. You represent your team's infrastructure needs across the organization and Engineering Leadership trusts you to have it covered.
Own the SRE roadmap end-to-end: set priorities independently, drive execution, and make the team's impact visible across the org
Be the infrastructure voice for your business unit — translate upstream roadmaps into product-specific plans and advocate your team's needs back upstream
Drive compliance, security, and infrastructure topics for your business unit — identify risks early, own the resolution before they escalate
Shape developer productivity: engage regularly with product EMs to surface pain points and lead the initiatives that remove them
Contribute technical credibility to architectural discussions — bring your reliability and operational experience, and carry decisions to completion
Own your business unit's workstream in a company-wide infrastructure migration. This is hands-on technical leadership, not just stakeholder management
Lead a 4–6-person generalist SRE team through 1:1s, performance cycles, and meaningful career development
Hands-on SRE or infrastructure engineering background — you contribute directly when the situation calls for it
Fluent with cloud-native infrastructure — Kubernetes, observability stacks, CI/CD pipelines
Prior experience managing or leading a small-to-mid-size engineering team, including full performance cycles
Built and owned an SRE or infrastructure roadmap — you set priorities without waiting to be told
Represents technical needs in cross-functional and leadership conversations, including at director level
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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Listed in: Web3 Jobs, Full Time Web3 Jobs, Remote Web3 Jobs, Engineering Web3 Jobs, Engineering Manager Web3 Jobs, SRE Web3 Jobs.
Polymarket
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