Data Systems Operations Lead

We are looking for a Data Systems Operations Lead to architect and run mission-critical operations for Pyth's Price Feeds, our real-time, distributed market data infrastructure. You'll ensure our feeds operate flawlessly 24/7 while translating operational challenges into strategic improvements that measurably reduce risk and improve service quality.

Our goal is to hire someone who can help us uplift the service management aspects of Pyth's Price Feeds. You'll investigate and lead implementation of automation around price feeds, own the runtime requirements of Pyth Pro (monitoring, provisioning, risk metrics), and when incidents occur, lead data forensics to quantify impact and drive solutions that measurably reduce recurrence.

This role is for a high-level operator who understands distributed systems at scale and can identify automation opportunities while managing relationships with institutional users. You'll make high-stakes operational decisions, architect systematic solutions, and own projects end-to-end.

Location: Americas / Remote-first

Language: English (Fluent)

About Our Team and Your Role

We are a well-rounded team: half of us are tech whizzes, while the other half excel in building partnerships with institutional clients, prime brokers, and the global financial infrastructure community. Communication is key to our network-driven approach.

Remote Work: Our team is spread across the globe, from the US and South America to Europe and Asia. We are a digital-first organization where remote work is the norm.

Startup-level Speed: We thrive in the dynamic DeFi space and love adaptable problem solvers who are eager to meet the evolving needs of the market. We're building an Amsterdam hub with strong technical and business development talent.

The Mission: You will be architecting partnerships that define the future of market data. Your focus will be Pyth Pro, our institutional-grade data solution designed for sophisticated buyers who require the highest fidelity, lowest latency, and most reliable feeds directly from primary sources.

Your Responsibilities

Own Pyth Lazer Operations & Service Management

• Own all runtime requirements for Pyth Pro: monitoring, provisioning, risk metrics, and SLA management

• Establish service targets for each iteration and measure improvements and risk reduction

• Express detailed requirements that enable automation of feed provisioning and feed reviews

• Ensure all feeds meet quality standards and institutional requirements

Investigate and Lead Automation Implementation

• Investigate and lead implementation of automation opportunities around price feeds

• Identify repetitive operational tasks and opportunities for systematic automation to reduce toil and human error

• Proactively identify system vulnerabilities and risks; propose and champion solutions

• Think strategically - anticipate failure modes and design for resilience

Lead Incident Response & Data Forensics

• When incidents occur, lead data forensics and quantify user impact

• Work on fixes that measurably reduce recurrence and drive both tactical and strategic solutions

• Make high-stakes decisions during incidents

• Own the requirements and success metrics for incident prevention

Bridge Technical & Business Operations

• Manage relationships with institutional users and data providers; ensure their needs are understood

• Advocate internally for operational improvements

• Prioritize user satisfaction and think in terms of identifying and solving problems

• Balance hands-on execution with strategic thinking about long-term improvements

Desired Skills and Experience

• 5+ years in technical Engineering operations, data systems engineering, or technical project management for distributed systems

• Proven track record running mission-critical systems; experienced with incident management and on-call operations

• Deep understanding of data systems and distributed infrastructure

• Experience with financial markets, market data, or real-time systems

• Background at tier-1 financial institutions (exchanges, prime brokers), crypto exchanges or infrastructures.

• Able to communicate complex technical concepts to both engineers and C-suite executives

Nice to Have

• Cryptocurrency or blockchain infrastructure operations experience

• DevOps, SRE, or infrastructure engineering at scale

• Market data systems or oracle infrastructure background

• Security or risk management experience

• Success migrating institutional workflows to new systems

• Relationships with exchanges, market makers, or trading desks

What We're Looking For

You're a problem-solver who owns complex challenges from zero to one. You've earned trust in previous roles, which is why people listen to your solutions. You understand that operations serve customers and users - you're driven by reliability that matters, not perfection for its own sake. You're technically deep enough to debug distributed systems, but mature enough to know that systems design beats heroic firefighting.
That sounds like you?
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