Manager/Assistant - Enterprise Accounts

The CoinDCX Journey: Building the Future of Finance At CoinDCX , our mission is clear - to make crypto and blockchain accessible to every Indian and enable them to participate in the future of finance. As India’s first crypto unicorn valued at $2.45B, we are reshaping the financial ecosystem by building safe, transparent, and scalable products that power adoption at scale. We believe that change starts together. It begins with bold ideas, relentless execution and people who want to build what’s next. If you’re driven by purpose and thrive in environments where your work defines the next chapter of an industry, you’ll feel right at home here. About the Role This isn’t a traditional Enterprise Account Management role. You will work at the forefront of institutional crypto adoption in India, partnering with enterprises, trading firms, treasury teams, and institutional participants entering the digital asset ecosystem. As an Enterprise Account Manager, you will help institutions navigate crypto markets with confidence by delivering high-trust relationship management, institutional-grade solutioning, and seamless onboarding experiences. You will work closely with clients to understand their trading, treasury, liquidity, and compliance requirements while positioning CoinDCX as their preferred long-term crypto infrastructure partner. This role combines relationship management, institutional sales, market intelligence, operational execution, and strategic solutioning in one of the fastest-evolving financial sectors globally. What You’ll Do * Build and manage relationships with institutional and enterprise clients actively participating in crypto trading, treasury management, or digital asset investments * Drive enterprise client acquisition by managing inbound and outbound institutional leads, conducting consultations, and converting opportunities into long-term partnerships * Design and deliver institutional-grade solutioning by aligning client requirements across liquidity, low-latency execution, INR-first infrastructure, and compliance-driven workflows * Own end-to-end onboarding journeys including KYC, due diligence, account activation, operational coordination, and agreement closures * Deepen product adoption and revenue contribution within assigned accounts by cross-selling CoinDCX products and services * Monitor trading volumes, account activity, and engagement trends while proactively identifying and mitigating churn risks * Educate enterprise clients on crypto markets, blockchain infrastructure, trading products, regulatory developments, and platform capabilities * Act as the voice of enterprise customers internally by partnering with Product, Compliance, Operations, Research, and Marketing teams to improve institutional offerings * Prepare and present MIS reports, revenue updates, business reviews, and performance insights across enterprise accounts * Stay informed on market trends, competitor movements, institutional adoption patterns, and emerging opportunities within the crypto ecosystem You’ll Excel in This Role If You * Have 3–5 years of experience in Institutional Relationship Management, Enterprise Sales, Key Account Management, or Broking across equity, fintech, or crypto ecosystems * Possess strong understanding of financial markets, trading infrastructure, investment products, and risk management principles * Have exposure to institutional client servicing and understand how treasury teams, trading desks, and professional investors operate * Understand the fundamentals of API trading, low-latency execution environments, and institutional trading workflows * Are highly structured and capable of managing complex onboarding, operational coordination, and enterprise stakeholder communication * Communicate with clarity and confidence across senior stakeholders, institutional clients, and cross-functional internal teams * Demonstrate strong ownership, urgency, and execution excellence in high-pressure environments * Have strong analytical skills with the ability to interpret business performance, trading trends, and revenue metrics * Understand KYC requirements, AML frameworks, compliance standards, and regulated financial operations * Are self-driven, commercially minded, and excited about shaping institutional crypto adoption in India * (Bonus) Bring prior exposure to crypto exchanges, broking platforms, institutional trading, market infrastructure, or fintech ecosystems You’ll Know You’re Winning When * You’ve successfully onboarded and retained high-value institutional clients contributing meaningful trading volumes and revenue * Enterprise clients view CoinDCX as a trusted infrastructure and liquidity partner for their crypto participation * You are consistently driving higher product adoption, deeper account penetration, and stronger customer retention across enterprise accounts * Institutional onboarding journeys are becoming faster, smoother, and more scalable through your operational improvements * You are proactively identifying customer needs and influencing product enhancements for enterprise use cases * Your insights, reporting, and stakeholder management are enabling stronger business decisions and execution alignment internally Why This Role Matters & What’s In It For You Institutional participation will define the next phase of crypto adoption in India. This role is critical in helping CoinDCX build trust, infrastructure, and long-term relationships with the enterprises shaping the future of digital assets. You’ll gain front-row exposure to institutional crypto markets, trading infrastructure, liquidity ecosystems, and enterprise relationship management while working closely with cross-functional leaders in a rapidly evolving industry. This is an opportunity to build deep expertise at the intersection of financial markets, enterprise sales, operations, and crypto innovation while creating visible business impact at scale. Hiring Process Here’s what your journey with us looks like: * Application Review – We assess for skills, alignment, and intent * Recruiter Connect – A short conversation to understand you better * Functional Round(s) – Deep dive into enterprise relationship management, solutioning, and market understanding * Assignment / Simulation Round – A business case, client scenario, or analytical exercise to understand your strategic thinking and execution approach * Culture & Values Discussion – A conversation to understand our ways of working and how you thrive best * Leadership Conversation (Optional) – For certain roles and senior levels, you may meet senior leaders to explore strategic alignment and long-term fit Where We Work We believe the best ideas emerge when people build together. Collaboration, speed and trust come alive when teams share the same space. With this belief, we operate as a work-from-office organisation. This role is based out of our Bengaluru office, where energy, alignment and innovation move in real time. Perks That Empower You We believe great people deserve great experiences. * Design Your Own Benefits: Flexible perks to match your lifestyle * Unlimited Wellness Leaves: Rest and recharge as you need * Mental Wellness Support: Access to therapy and wellness resources * Learning Sessions: Bi-weekly learning and growth opportunities Ready to Build What’s Next? If you’re looking for a role where you can shape institutional crypto adoption, build high-impact enterprise relationships, and work at the cutting edge of financial innovation, this is it. Join CoinDCX and help us make crypto accessible to every Indian, together.