Bangalore1h ago
At CoinDCX, we believe ‘CHANGE STARTS TOGETHER’. You are the driving force that will help us make Web3 accessible to all.
In the last six years, we have skyrocketed from being India’s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies.
While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us!
Inside CoinDCX’s Business and Strategic Alliances Team
Our Business and Strategic Alliances team drives innovation by forging key partnerships that enhance our offerings and market reach. We thrive on collaboration and strategic thinking to create value for CoinDCX and our partners. If you’re a visionary with a knack for building meaningful alliances, join us in driving the strategic direction of digital finance.
You need to be a HODLer of these
* Minimum 2-4 years experience in Relationship Management for Investment related products like Mutual Funds /Life Insurance /General Insurance/ PMS/Fixed Income Products. Cryptocurrency knowledge is a plus. * Bachelor’s degree in Finance, Economics, Business Administration, or a related field. Master’s degree preferred. * Experience in team management or experience as an individual contributor in terms of setting up new processes * Strong understanding of financial markets, investment strategies, and risk management principles. * Exceptional communication, negotiation, and interpersonal skills. * Proficiency in data analysis and CRM software. * Project management skills * Self-driven and highly ambitious * Results-oriented & the ability to handle pressure * Understanding of KYC requirements & Anti-money Laundering policies is critical * Knowledge of financial markets, products & competitor offerings to assist in meaningful dialogue with clients
You will be mining through these tasks
* Client Engagement involves developing and nurturing relationships with VIP customers who are actively involved in cryptocurrency trading or investment. This includes maintaining relationships with existing users through multiple channels such as mailers and phone calls, and sharing knowledge with them about product updates, new listings, and other relevant information. * Understanding Client Needs requires conducting in-depth consultations to comprehend clients' investment goals, risk tolerance, and cryptocurrency preferences, in order to offer tailored solutions. * Product Penetration focuses on reviewing product usage among assigned users and deepening existing relationships by cross-selling CoinDCX’s other products and services. * Customer Retention and Revenue involves consistently monitoring trading volumes within the designated user set and responding promptly to any declines by taking immediate corrective actions. * Educational Support entails providing clients with comprehensive information and insights on various cryptocurrencies, blockchain technology, market trends, and regulatory updates. * Customer VoC (Voice of Customer) facilitates seamless communication between customers and internal stakeholders to relay valuable feedback, enabling essential product enhancements. * Collaboration with Internal Teams includes coordinating with departments such as compliance, product development, marketing, and research to address client needs and ensure adherence to industry standards and regulations. * Market Insights involve staying updated with the latest developments in the cryptocurrency space and sharing these insights and updates with clients.
Are you the one? Our missing block
* You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. * The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. * You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. * You embrace a ‘We over Me’ mindset, growing individually while fostering the growth of those around you. * Change is your catalyst, igniting your passion to build and innovate. * You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what’s possible.