Touchpoint Resources Configuration Specialist

About Us

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.

Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

Role Overview:

We are looking for a Touchpoint Resource Configuration Specialist to be based in Abu Dhabi (onsite). This role is ideal for Filipino candidates who have prior experience in campaign execution, resource allocation, or digital operations.

You will be responsible for executing daily configuration tasks across Bybit’s communication channels. This position emphasizes operational accuracy and discipline, ensuring smooth delivery of user-facing touchpoints such as in-app notifications, push messages, banners, and system placements.

By taking ownership of execution, you will allow other team members to focus on higher-level product strategy and personalization projects, while ensuring that our touchpoint operations run with excellence.

Key Responsibilities:

• Configure and schedule touchpoint resources (push notifications, in-app messages, banners, pop-ups, etc.) in Bybit’s internal operation systems.
• Manage daily operational tasks including updates, resource allocations, and campaign and or product rollouts.
• Conduct QA checks to guarantee correct display of creatives, content, and timing.
• Support A/B test setups by handling configuration tasks and documenting results.
• Coordinate with product ops, marketing, and data teams to ensure campaign and or product alignment.
• Provide regular reporting on configuration accuracy, task completion, and operational issues.

Requirements:

• Bachelor’s degree in Marketing, Business, IT, or a related field.
• Fluent English
• 1–2 years of experience in campaign execution, backend configuration, or digital marketing operations.
• Strong attention to detail with patience for repetitive, accuracy-driven tasks.
• Reliable, hard-working, and able to work under tight deadlines.
• Familiarity with CMS, automation systems, or campaign ops tools is an advantage.
• Comfortable working in an international environment, with good communication skills.

Why Join Us

At Bybit, we are committed to fostering a supportive and enriching work environment.

Our benefits include:

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

About Us

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.

Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

Role Overview:

We are looking for a Touchpoint Resource Configuration Specialist to be based in Abu Dhabi (onsite). This role is ideal for Filipino candidates who have prior experience in campaign execution, resource allocation, or digital operations.

You will be responsible for executing daily configuration tasks across Bybit’s communication channels. This position emphasizes operational accuracy and discipline, ensuring smooth delivery of user-facing touchpoints such as in-app notifications, push messages, banners, and system placements.

By taking ownership of execution, you will allow other team members to focus on higher-level product strategy and personalization projects, while ensuring that our touchpoint operations run with excellence.

Key Responsibilities:

• Configure and schedule touchpoint resources (push notifications, in-app messages, banners, pop-ups, etc.) in Bybit’s internal operation systems.
• Manage daily operational tasks including updates, resource allocations, and campaign and or product rollouts.
• Conduct QA checks to guarantee correct display of creatives, content, and timing.
• Support A/B test setups by handling configuration tasks and documenting results.
• Coordinate with product ops, marketing, and data teams to ensure campaign and or product alignment.
• Provide regular reporting on configuration accuracy, task completion, and operational issues.

Requirements:

• Bachelor’s degree in Marketing, Business, IT, or a related field.
• Fluent English
• 1–2 years of experience in campaign execution, backend configuration, or digital marketing operations.
• Strong attention to detail with patience for repetitive, accuracy-driven tasks.
• Reliable, hard-working, and able to work under tight deadlines.
• Familiarity with CMS, automation systems, or campaign ops tools is an advantage.
• Comfortable working in an international environment, with good communication skills.

Why Join Us

At Bybit, we are committed to fostering a supportive and enriching work environment.

Our benefits include:

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.