Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet . We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.
We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role:
The Alpaca Crypto team is a 100% distributed and remote team. This role will report directly to the Global Director of Crypto Operations.
Primary responsibility for the daily monitoring and surveillance of all customer activity
Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;
Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
Assist with customer onboarding, including KYC and account approval
Review of general ledger accounts, identify and reconcile account discrepancies
Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity
Proactively drive impactful changes across workflows, policies and tools
Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
Ad hoc duties and projects as assigned
Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)
Excited about what Alpaca is building!!
3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role
Bachelor's degree or equivalent experience
Familiarity with cryptocurrency, or strong desire to learn
Work effectively and supportively within a team environment as well as work independently
Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment
Must possess the ability to adapt to a rapidly changing business and regulatory environment
Enjoys challenges and taking ownership of new responsibilities
Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform
Who You Might Be ( Nice-to-Haves):
Startup mindset for a fast paced, high growth environment
Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Qualifications: Remote, 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role, Bachelor's degree or equivalent experience, Familiarity with cryptocurrency, Strong desire to learn cryptocurrency, Work effectively and supportively within a team environment, Work independently, Strong attention to detail, Problem-solving skills, Ability to thrive in a fast-paced environment, Ability to adapt to a rapidly changing business and regulatory environment, Enjoys challenges, Taking ownership of new responsibilities, Startup mindset, Familiarity with FinTech, Familiarity with financial markets, Familiarity with investing applications, Core time 9am to 5pm PT