Stripe
Program Manager
NewPayments
Who we are About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As a critical component of Stripe’s Global Investigations function, the Major Investigations team leads the charge on the most intricate and high-impact financial crimes reviews. Our remit involves spearheading in-depth investigations across a broad spectrum of risk areas—including significant fraud, anti-money laundering (AML), and insider threat detection—while navigating complex and ambiguous typologies. The team handles matters surfacing from diverse channels such as law enforcement subpoenas, public-private partnerships, the internal Speak Up Hotline, and various global referral sources. We operate in lockstep with regional investigative units and cross-functional partners to proactively manage institutional risk and identify opportunities for control environment remediation.
What you’ll do
We are looking for a senior financial crimes investigations expert to join the Major Investigations team to take the lead on Stripe’s most intricate and nuanced financial crimes reviews. You will be responsible for conducting in-depth investigations covering multiple financial crimes risk areas, including anti-money laundering (AML), counter-terrorism financing (CTF), fraud, and sanctions. In doing so, you will confront complex issues, emerging and novel typologies, and significant ambiguity. In addition to conducting investigations and making recommendations on merchants, you will also be asked to evaluate how Stripe’s financial crimes controls could be enhanced to further mitigate identified risks and typologies. The right person for this role will enjoy dealing with this puzzle, seeking creative solutions, and moving quickly while ensuring comprehensive results.
Responsibilities Independently conduct a wide variety of complex investigations across all financial crimes risks areas, including AML, CTF, sanctions, and fraud
Draft regulatory reports related to those complex investigations
Propose solutions to mitigate financial crimes risk both across the program and on an individual case basis
Coordinate efforts across regions on cases with cross-border exposure
Demonstrate sound judgment and an ability to navigate complex high-risk cases for which the correct decisions are not immediately clear
Proactively partner with law enforcement agencies regarding complex, high impact, or emerging typologies
Present investigative findings, coherent risk analyses stemming from findings, and recommended risk mitigations and metrics to a wide variety of internal and external stakeholders
Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements 6+ years experience in investigative roles within financial crimes, AML, sanctions, fraud, risk, or a related field
Strong stakeholder management skills, including effective communications and dynamic problem solving
Excellent research and writing skills, including in detailed investigative reports and high level executive briefings
Ability to synthesize large amounts of information, including transaction data
Ability to work efficiently and independently in a fast-paced environment
Ability to handle sensitive matters with discretion
Preferred qualifications Demonstrated experience, training or certifications in Insider Risk investigations
Experience with SQL or querying of large datasets
Technical curiosity and an interest in exploring data and understanding systems
Experience building AI-assisted workflows for complex investigations or research tasks, including using AI to synthesize large, unstructured datasets and validating outputs for accuracy in high-stakes decisions
Demonstrated interest, knowledge, or experience in cryptocurrency is a plus
Experience in the online payments industry
In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits
The annual salary range for this role in the primary location is €100,000 - €150,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
Office locations
Job type
Full time
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