Customer Service Representative (Slovenian & English)

About Us

GSR is crypto’s capital markets partner, helping founders and institutions scale with confidence. With over a decade of specialized expertise, we deliver institutional-grade market making, OTC trading, and strategic venture capital to support growth at every stage.

Our value goes beyond execution. We provide access to liquidity, real-time market intelligence, and strategic guidance shaped by years operating at the center of global crypto markets. We bridge the gap between traditional finance and digital assets, connecting teams with the capital, market access, and insights they need to build what’s next.

About the Role

As a DeFi Trader, you will help drive GSR’s trading activity across decentralized markets, with a focus on performance, risk management, and opportunity identification. Working alongside DeFi engineers and researchers, you will leverage GSR’s infrastructure and market connectivity across liquidity provisioning, principal trading, and yield-generation strategies.

Prior crypto or DeFi experience is beneficial but not required.

Responsibilities

Manage and improve DeFi trading strategies across decentralized venues and protocols.

• Monitor trading performance, market conditions, and risk exposures.
• Identify trading opportunities and areas for strategy improvement.
• Support liquidity provisioning, principal trading, and yield-generation activity.

Stay close to market structure and protocol developments.

• Assess new venues, protocols, and trading opportunities.
• Share insights that inform trading decisions and strategic direction.

Your Profile

• Minimum 1 year of professional trading experience, ideally in complex or less liquid markets.
• Strong commercial judgment, risk awareness, and decision-making under pressure.
• Ability to use data to test ideas and improve trading performance.
• Coding ability, with experience using programming to analyse data or support trading decisions.
• Interest in DeFi, crypto market structure, and on-chain trading.
• Degree in a technical or quantitative subject, or equivalent practical experience.

What We Offer

• A collaborative and transparent company culture founded on Integrity, Innovation, and Performance.
• Benefits including healthcare, dental, vision, retirement planning, 30 days of holiday, and free lunches when in the office.
• Hybrid working pattern across our global offices in London, the US, Singapore, Zug, and Malaga.
• Regular Town Halls, team lunches, offsites, and social events.
• A strong Corporate and Social Responsibility program, including charity matching and volunteer days.
• Immigration and relocation support where required.

Equal Opportunity Statement

GSR is proudly an Equal Employment Opportunity employer. We do not discriminate based on any legally protected characteristics such as race, religion, colour, national origin, sexual orientation, gender, gender identity, gender expression, or age.

We operate as a meritocracy; all aspects of hiring, promotion, and performance management are based on business needs and individual merit and competence.

Learn more about us at www.gsr.io

Listed in: Crypto Jobs, Full Time Web3 Jobs, Trading Web3 Jobs, DeFi Web3 Jobs, Venture Capital Web3 Jobs, Data Web3 Jobs.