Hardware Data Center Operations Technician, Senior

Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.

Take a look at what we do! - https://www.youtube.com/watch?v=Rlt8k71Quqw

We aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering and computational biology.

About This Role:

As a valued member of the Cloud Datacenter Operations team, you will assist with the installation and maintenance of servers and network infrastructure to achieve industry leading reliability and uptime.

A Day In The Life:

• Excel at the ability to root cause and resolve hardware failures

• In collaboration with the Infrastructure Systems team, support burnin/stress testing of new hardware and the quick resolution of any issues

• Assist with maintaining a hardware issue tracker that can be shared with hardware vendors as appropriate

• Open support tickets with hardware vendors as needed

• Maintain spares inventory and backfill as required

• Serve as datacenter liaison for vendor support personnel

• Support qualification of new hardware

• Assist Cloud Deployments team with racking and cabling servers

• Occasional travel to other data centers as needed

You Will Thrive In This Role If:

• Significant experience with diagnosing and repairing complex GPU-based servers (both air and liquid cooled)

• A deep understanding of server hardware, BMC-based manageability, BIOS setting and firmware deployment.

• Willingness to provide occasional after hours support

• Can lift 50 lbs and work in a physically challenging (sound/vibration/thermal) environment

• Excellent organizational, time management and communication skills

• Ability to thrive in a fast paced dynamic environment

• Four years+ Datacenter hardware hands on experience

• Familiarity with Infiniband switches and network topology

• Basic Linux system administration expertise

• An Associates Degree or equivalent experience in an IT related field

• Embody the Company values

Benefits:

• Competitive Paid Time Off

• Industry competitive pay

• Retirement benefits

• Healthcare benefits including Medical, Dental, and Vision

• Short and Long-Term Disability Insurance

• Life Insurance

• Paid Parental Leave

• Subscription to Calm App

Compensation Range:

Compensation will be paid as salary or hourly. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.