People Systems AI Operations Engineer

About Chainlink
Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

Chainlink Labs is seeking an exceptional AI & Integrations Engineer to join our People Technology and Analytics team. This is a newly created, high-impact role built to accelerate our two most important strategic priorities: simplifying our people tech stack and embedding AI-powered, agentic workflows across the organization.

In this role, you will serve as the connective tissue across our entire people technology ecosystem, owning all integrations, architecting automation, and leading the deployment of AI tools including Claude to eliminate manual work and unlock scale. You will partner closely with our People Team Leads to design and deliver cross-platform solutions that make our tools smarter and our team faster.

This is a rare opportunity to build something from the ground up: defining the integration architecture, establishing the agentic work playbook, and directly shaping how AI transforms the way our People function operates. If you are a technically strong operator who thinks in systems, moves with urgency, and is excited by the intersection of HR technology and AI, this role was designed for you.

Your Impact

• Own the end-to-end integration architecture across our People Tech stack, including Workday, Ashby, Lattice, BigQuery, and emerging AI tooling

• Design, build, and maintain scalable integrations, APIs, and data pipelines that deliver reliable employee data across the full lifecycle

• Lead the technical delivery of new system implementations, migrations, and decommissioning initiatives as we simplify and modernize our stack

• Drive the rollout, adoption, and operationalization of Claude and other AI tools across the People function

• Build and deploy AI-powered workflows and agents that automate recruiting operations, onboarding, reporting, performance cycles, and other key processes

• Create self-service tools and intelligent assistants that improve stakeholder experience and reduce manual intervention for the People team

• Establish best practices for scalable and responsible AI usage, including governance, prompt standards, quality control, and change management

• Partner with People leaders to identify high-impact automation opportunities and streamline inefficient or manual workflows

• Own the automation roadmap and deliver solutions using APIs, iPaaS platforms, native tooling, and lightweight scripting

• Collaborate cross-functionally with IT, Security, Data Engineering, and vendors to deliver secure, scalable, and future-ready People Technology solutions

Requirements

• 10+ years of experience in HR Technology, People Systems, Enterprise Applications, or Integration-focused roles with increasing ownership and complexity

• Proven experience designing and managing integrations across multiple HR platforms, including enterprise HCMs such as Workday

• Hands-on experience building and deploying AI or LLM-powered solutions in a business environment, including prompt engineering and agentic workflows

• Strong understanding of APIs, webhooks, ETL/ELT concepts, and integration tooling such as Workato, MuleSoft, Boomi, or similar platforms

• Track record of delivering automation and process improvement initiatives end-to-end, from discovery through deployment and adoption

• Comfortable working with JSON/XML data structures, SQL, and cloud data warehouses such as BigQuery

• Experience writing or reviewing scripts in Python or JavaScript to support integrations, automation, or operational tooling

• Familiarity with modern People Technology ecosystems, including ATS, HCM, performance, compensation, and workforce analytics platforms

• Strong communication skills with the ability to translate complex technical concepts into clear, accessible language for non-technical stakeholders

• High ownership mindset with the ability to operate effectively in fast-moving, ambiguous environments while balancing strategic thinking with execution speed

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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