Manager, Business Development

Square is looking for a dynamic Sales Leader to lead a team of 10-15 Business Development Representatives who are the front line to our growth engine. Our Business Development Team generates pipeline, identifies ideal customers, and set the foundation for long-term partnerships that help businesses thrive. 

As a BDR Manager, you'll build a high-performing team that doesn't just hit numbers—they understand our merchants, represent our values, and create exceptional first impressions. You'll coach, motivate, and develop your team while partnering cross-functionally to refine our go-to-market strategy.

If you're energized by developing talent, obsessed with pipeline quality, and want to directly impact how thousands of businesses discover Square, this role is for you.

You will:

• Manage, coach, and develop a team of 10-15 Business Development Representatives focused on outbound prospecting and pipeline generation
• Build a culture of accountability, growth mindset, and healthy competition where top performers thrive and everyone improves
• Own the team's pipeline generation goals, ensuring consistent achievement of monthly and quarterly SQL and meeting targets
• Analyze funnel metrics to identify opportunities for improvement in outreach volume, conversion rates, and meeting quality
• Work closely with Sales leadership to ensure pipeline meets quality standards and converts downstream
• Implement best practices around prospecting, messaging, personalization, and outreach cadence
• Partner with Marketing, Sales Ops, and Sales leadership to refine ideal customer profiles, territory strategy, and account prioritization
• Test and iterate on messaging, channels, and tactics to improve response rates and engagement
• Develop scalable coaching frameworks, onboarding programs, and performance management systems
• Contribute to the broader BDR function strategy and share learnings across teams

 

You have:

• 3+ years of experience in sales development, business development, or outbound sales, with at least 1+ years in a leadership or coaching capacity
• Proven track record of managing and developing high-performing BDR/SDR/Sales teams that consistently meet or exceed pipeline targets
• Deep understanding of outbound prospecting motions: cold calling, email sequencing, social selling, multi-channel outreach
• Experience coaching sellers on messaging, objection handling, qualification, and activity management
• Data-driven mindset: Comfortable analyzing metrics, identifying trends, and using insights to drive decisions