Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.
Role Summary
- Assist front desk with onboarding new clients and ensure customer requests and queries are addressed in a timely and efficient manner.
- Support the operational activities of the team.
- Assist with ad-hoc project management tasks.
- Attend different market event to source new business opportunities
- Organize marketing activities, such as digital marketing, e-forums, and events.
- All employees are expected to understand and comply with any operational requirements relevant to their role
Overall Responsibilities
- Collaboration with central operations functions which support the trading role including but not limited to Operations and Technology.
- Responsible for assisting with the onboarding of any new client relationships and maintaining of existing client relationships, assisting with support processes as required by colleagues, and engaging and updating clients.
- Support to organize corporate events and marketing activities
Standard Responsibilities
- Ensuring compliance with the company’s regulatory requirements under the SFC
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
- Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
- At all times complying with Marex’s Code of Conduct.
- To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
- To report any breaches of policy to Compliance and/ or your supervisor as required.
- To escalate risk events immediately.
- To provide input to risk management processes, as required.
- The Company may require you to carry out other duties from time to time
Competencies, Skills and Experience
Competencies
- Good working knowledge of underlying markets major in metals.
- Excellent verbal and written communication skills in English, Mandarin and Cantonese
- A collaborative team player, approachable, self-efficient and influences a positive work environment
- Demonstrates curiosity
- Resilient in a challenging, fast-paced environment
• Ability to take a high level of responsibility in a fast pace and high-volume environment
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
Skills and Experience
- Excellent time management skills and ability to work to strict deadlines.
- Proactive approach towards continuous learning and skill development.
- Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Company Values
Acting as a role model for the values of the Company:
Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.
Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.
Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.
Developing our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.
Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.
Conduct Rules
You must:
• Act with integrity
• Act with due skill, care and diligence
• Be open and cooperative with the FCA, the PRA and other regulators (where applicable)
• Pay due regard to the interests of customers and treat them fairly
• Observe proper standard of market conduct
• Act to deliver good outcomes for retail customers