At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Manager focused on the Non-Sports vertical of Predictions, you'll own and scale one of the most dynamic areas of our business, leading the strategy, execution, and growth of prediction markets across categories including crypto, politics, financial markets, technology, culture, and breaking news. You'll sit at the intersection of markets, operations, analytics, and emerging trends, transforming real-world events into engaging customer experiences. In this role, you'll identify what matters before it peaks, launch timely and differentiated markets, and help shape the future of how customers engage with prediction markets. Your work will directly influence growth, engagement, and innovation within a rapidly evolving business.
What you’ll do as an Operations Manager
- Own the end-to-end strategy, execution, and performance of non-sports prediction markets across categories including crypto, politics, stocks, commodities, macroeconomics, artificial intelligence, culture, and breaking news.
- Drive business outcomes by managing key performance metrics including engagement, retention, market quality, volume, and revenue.
- Identify emerging narratives, trends, and real-world events that resonate with customers and translate them into compelling prediction market opportunities.
- Partner closely with the Product Team, Marketing Team, Analytics Team, Customer Experience Team, Legal Team, Compliance Team, Public Relations Team, and external prediction market partners to execute against business objectives.
- Develop and optimize operational processes that enable the rapid launch, monitoring, and management of prediction markets at scale.
- Leverage data, market insights, and sound judgment to make fast, high-quality decisions in a real-time environment.
- Evaluate market performance, customer behavior, and industry trends to continuously improve market offerings and customer engagement.
- Serve as a subject matter expert on prediction markets and emerging topics, helping inform strategic priorities across the organization.
What you’ll bring
- At least 5 years of experience in operations, strategy, business management, consulting, finance, trading, media, or a high-growth technology environment.
- Experience owning business outcomes, operational performance metrics, or Profit and Loss (P&L) responsibilities.
- Strong knowledge of financial markets, cryptocurrency, politics, macroeconomics, technology trends, consumer behavior, or related subject matter.
- Proven ability to operate effectively in fast-paced, ambiguous environments while balancing multiple priorities.
- Exceptional analytical and problem-solving skills, with the ability to use data to inform decisions and drive results.
- Strong interpersonal and communication skills with experience influencing cross-functional stakeholders and aligning teams around shared goals.
- A proactive, ownership-driven mindset with a demonstrated ability to identify opportunities and execute with urgency.
- Curiosity, commercial acumen, and a strong instinct for understanding the trends, stories, and events that capture customer attention.
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 112,000.00 USD - 140,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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