AI Workflow Engineer

Who Is Serotonin

Serotonin is the top go-to-market firm for transformative technologies, specializing in marketing, strategy, recruiting, and legal services. With a global team of 90 across 15 countries, Serotonin has supported over 300 clients in consumer tech, crypto infrastructure, digital assets, venture capital, and AI since its launch in 2020. Delivering end-to-end go-to-market solutions across all major marketing channels, including public relations, growth marketing, on-chain analytics, content, research, social, and design - Serotonin accelerates global innovation. At the core of our business is the Serotonin Platform, serving as a central nucleus for the crypto ecosystem, connecting builders and founders with essential resources to drive business growth.

About the Role 

We are building the AI layer across Serotonin's marketing operations.

This role sits at the intersection of systems thinking, AI tooling, and marketing execution. You will move across our marketing teams spanning PR, content, growth, social, and design, not to go deep on one team's problems, but to find the friction points that show up everywhere and build things multiple teams can pull from.

Your job is to understand how those teams work before you ever open a tool. That means asking the right questions, shadowing stakeholders, mapping actual workflows, and identifying where things slow down. The best outcome is never a custom fix for one person. It's something three teams are running independently six months from now.

This role is best suited for someone who listens to a team for 30 minutes, draws a process diagram, identifies the friction point, and ships a working solution within a week. You will work directly with marketing leads and internal and external client teams, translating real workflow problems into outcomes that scale across the organization.