The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.
From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.
To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.
Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.
Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.
The Project Engineer acts as a liaison between the Project Managers and coordinators and technical disciplines, responsible for the delivery of the project (i.e. Design, Implementation, Network). They may also serve as a primary point of contact in relation to a project for internal and/or external customers (i.e. Sales, SAQ, customers).
He/She will survey designated sites and work with the fiber designer, or act as the fiber designer, to create specification documentations that follow company best practice standards. They will also deliver implementation plans in addition to specifications where required.
Also, the Project Engineer will be responsible to drive the implementation via the Implementation Team Lead once the Project Manager allocates the resources. The Project Engineer will continue to support implementations by clarifying plans, work on changes and assist in clearing roadblocks to encourage timely delivery. He/She may manage external teams in this capacity.
After implementation, the Project Engineer will ensure quality and manage team to rectify anything that is not in specification. If cleared, he/she will ensure all documentation is submitted, including the as-built plan.
The role is expected to work closely with the Fiber Designers, Implementation Lead, and the external vendors to deliver services to clients in a timely, efficient manner. A Project Engineer, if so able, may take the role of a Fiber Designer where required.