About the Role
You will own the operational side of software development: intake, prioritization, delivery tracking, and stakeholder coordination. You are proactive about ensuring new asks are clearly defined, appropriately scoped, and visible. You take accountability for follow-through — whether that means chasing down blockers, surfacing risks early, or promptsing stakeholders when things stall. You don't assume someone else will handle it; you make sure it happens. You have the technical depth to follow architecture conversations, dig into dependencies, and represent the state of a project with confidence. Engineers trust you to understand the nuance; business stakeholders rely on you to translate it.
Requirements
- 7+ years of experience in Technical Program Management with direct involvement in engineering-led delivery
- Strong track record leading complex, cross-functional initiatives, ideally across time zones and with multiple engineering teams
- Proven ability to manage intake, triage new requests, and partner with tech leads to define scope and priorities
- Confident tracking resource allocation and team workloads across multiple pods, and surfacing gaps or overloads early
- Highly structured in approach, with fluency in delivery tooling (JIRA, dashboards, docs) and the ability to create clear visibility for both working teams and executive stakeholders
- Strong communicator capable of producing concise weekly status updates and interfacing directly with senior stakeholders
- Operates independently, with a bias for action and accountability
- Ability to engage deeply with technical projects not coding, but able to understand architecture, dependencies, and implementation complexity
- Based in London able to bridge the execution gap between New York and Hong Kong
- High agency, low ego Youll own a clear mandate and are expected to drive within it
- Bonus Points: Experience in digital assets, financial markets, or operations heavy technology environments
- Bonus Points: Prior experience as a software engineer or in a hands on technical role
- Bonus Points: Familiarity with staking, validators, or blockchain infrastructure
- Bonus Points: Experience working alongside tier 1 financial institutions banks asset managers custodians
Responsibilities
- Own delivery across Blockchain Engineering teams
- Act as the key execution partner to the Head of Blockchain Engineering, supporting engineering teams across New York and Hong Kong
- Own the end to end intake process for new workstreams, ensuring asks are captured, clarified, scoped, and prioritized in coordination with tech leads, product, and stakeholders
- Maintain a global view of team resourcing and delivery, including who is on what, current priorities, and where conflicts or gaps exist
- Own project management for larger or complex initiatives that span multiple teams or functions, including dependency management and stakeholder coordination
- Create visibility and drive alignment
- Create and maintain up to date status dashboards and reporting tools to provide a single pane of glass for leadership and stakeholders
- Facilitate agile ceremonies planning stand ups retrospectives where needed, and ensure JIRA and other tooling reflect accurate project states
- Provide regular, concise, and structured status updates to senior leadership, including the Head of Blockchain Engineering
- Coordinate with adjacent teams infrastructure security controls where dependencies impact delivery
- Surface and resolve blockers
- Proactively identify blockers, risks, and shifts in scope or resourcing, and ensure the right people are aware early
- Work closely with tech leads to ensure structured delivery across time zones and consistent execution rhythms
- Chase down vendor updates, resolve cross team dependencies, and keep commitments on track without waiting to be asked
- Improve the operating system
- Contribute to the evolution of delivery process maturity across the Technology organization
- Keep cadences rituals and tooling simple, compounding clarity, not overhead
- Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes
- Leverage AI tools such as generative AI, automation platforms, and data copilots to improve productivity, decision making, and output quality in your day to day work
Benefits
- Competitive base salary and discretionary bonus
- Hybrid/Flexible Working Arrangements
- Flexible Time Off (paid)
- 3% 401(k) company contribution
- Company-paid health and protective benefits for employees, partners, and other dependents
- Generous paid Parental Leave
- Competitive family planning benefits for US employees
- Opportunities to learn about the Crypto industry
- Smart, entrepreneurial, and fun colleagues
- Free daily snacks and weekly breakfasts/lunches
- Employee Resource Groups
- Free coaching and counseling sessions through Headspace