About the Role
You will conduct detailed investigations for Enhanced Due Diligence (EDD), Proof of Funds / Wealth (PoF/W), Transaction Monitoring (TxM) alerts, and PEP/Sanctions screening using OSINT research and crypto exposure analysis, ensuring timely progression and well-documented outcomes. You will prepare high-quality case documentation, including supporting evidence, statements of facts, AML Officer case presentations, and SARs or approval/refusal decisions where applicable. You will make well-reasoned compliance decisions that balance regulatory requirements and financial crime risk with awareness of customer impact while adhering to defined SLAs and communicating complexity clearly. You will contribute to reporting requirements by preparing and collecting data for the Controls Report and delivering results for the Quarterly and Annual AML Reports. You will collaborate closely with first-line teams (AML Ops, KYC Ops, Risk Ops, Payment Ops, Customer Care) and Legal to manage escalations effectively, providing clear guidance, status updates, and resolution paths, and actively participate in continuous improvement initiatives to enhance collaboration across the various teams.
Requirements
- Proven experience as an AML Officer or in a similar financial crime compliance role, ideally within crypto fintech or banking.
- Ability to exercise professional judgement, document decisions clearly, and escalate appropriately when required.
- ACAMS or a similar qualification is desirable; practical experience, critical thinking, and accountability are valued.
- Strong organizational skills and comfort working in a high regulatory environment with shift-based schedules.
- Excellent written and verbal communication skills in English and German; additional languages are a strong asset.
Responsibilities
- Conduct detailed investigations for Enhanced Due Diligence (EDD), Proof of Funds / Wealth (PoF/W), Transaction Monitoring (TxM) alerts, and PEP/Sanctions screening using OSINT research and crypto exposure analysis, ensuring timely progression, clear decisions, and well-documented outcomes.
- Prepare high-quality case documentation, including supporting evidence, statements of facts, AML Officer case presentations, and SARs or Approval/Refusal decisions where applicable.
- Make well-reasoned compliance decisions that balance regulatory requirements and financial crime risk with awareness of customer impact while adhering to defined SLAs and communicating complexity in a transparent manner.
- Contribute to reporting requirements by preparing and collecting data for the Controls Report and delivering results for the Quarterly and Annual AML Reports.
- Collaborate closely with first-line teams (AML Ops, KYC Ops, Risk Ops, Payment Ops, Customer Care) and Legal to manage escalations effectively, providing clear guidance, status updates, and resolution paths, and participate in continuous improvement initiatives to enhance collaboration across teams.
Benefits
- Hybrid working model combining onsite collaboration and remote work with 25 additional days per year to work from a city or country of your choice.
- Competitive total compensation aligned with Bitpanda pay-for-impact policy, including participation in the stock option plan.
- Confidential coaching counselling and mental health resources through OpenUP.
- 3 additional days off in 2026 to prioritise wellbeing.
- Unlimited access to Udemy’s library of online courses.
- Discounts rewards and perks from partners worldwide.
- Eight weeks of gender-neutral new parent leave.
- Free onsite dining in Vienna, Bucharest, Barcelona, and Berlin.
- Recognition and rewards for tenure.
- Bitpanda-branded merchandise and gear.
- Company events including the Winter Party in Vienna and gatherings worldwide.