About the Role
You will take ownership of protecting the integrity and security of our PLU Rewards programme. You'll build and implement strategies to detect, prevent, and respond to fraudulent activity, dig into suspicious transactions using advanced analytical tools, and work closely with cross-functional teams to strengthen our fraud detection systems. You'll keep a close eye on transaction data to spot patterns and trends that signal fraudulent behaviour, document detection protocols and incident responses, and stay on top of the latest fraud trends and regulatory requirements. You'll also report regularly to senior management, mentor teammates on fraud prevention techniques, and partner with legal and compliance to make sure everything stays within regulatory standards.
Requirements
- Bachelor's degree in Finance, Accounting, Business, or a related field; advanced degree or relevant certifications (e.g., CFE, CAMS) preferred
- At least 5 years of proven experience in a fraud detection and prevention role, preferably within the fintech industry
- Strong analytical skills and proficiency in data analysis tools and techniques
- Excellent understanding of fraud detection methodologies, risk management, and regulatory compliance
- Ability to think strategically and develop long-term plans for fraud prevention
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
- High level of integrity, attention to detail, and the ability to handle sensitive information confidentially
Responsibilities
- Develop and implement strategies to detect, prevent, and respond to fraudulent activities within the PLU Rewards programme
- Conduct thorough investigations of suspicious activities and transactions using advanced analytical tools and techniques
- Collaborate with cross-functional teams to design and enhance fraud detection systems and processes
- Monitor and analyse transaction data to identify patterns and trends indicative of fraudulent behaviour
- Create and maintain detailed documentation of fraud detection protocols and incident responses
- Stay updated with the latest fraud trends, regulatory requirements, and industry best practices
- Provide regular reports and updates to senior management on fraud-related activities and metrics
- Train and mentor team members on fraud detection and prevention techniques
- Work closely with the legal and compliance teams to ensure adherence to regulatory standards
Benefits
- Flexible working arrangements
- Remote work options