About the Role
You will partner closely with the executive leadership team and business leaders across the organization, driving organizational effectiveness, workforce productivity, leadership capability, performance management, talent development, and cultural transformation. You will lead company-wide organizational diagnostics, design restructuring and workforce planning initiatives, and help optimize organizational layers and decision-making processes. You will establish and continuously improve the performance management framework, drive OKR/KPI design and alignment, and use data and analytics to recommend interventions. You will serve as a strategic advisor to senior leaders, lead talent review, succession planning, and leadership pipeline programs, and support leaders in upgrading talent and building high-performing teams. You will drive initiatives to improve workforce productivity, develop metrics to measure people effectiveness, and champion a high-performance culture. You will lead initiatives that strengthen company culture and employee engagement, act as a change management leader during periods of growth, and partner directly with the CEO and executive leadership team on strategic workforce matters while leading and developing a high-performing HRBP team.
Requirements
- 12+ years of progressive HR experience, including substantial HRBP leadership experience in fast-growing and performance-driven organizations
- Prior experience in electronic payments, fintech, digital banking, crypto, financial services technology, or other regulated digital finance sectors
- Proven experience partnering with CEOs, founders, executive teams, and business unit leaders on organizational design, performance management, talent strategy, and business execution
- Demonstrated track record in organizational diagnostics, restructuring, workforce productivity improvement, leadership upgrade, and culture transformation
- Strong understanding of KPI/OKR design, performance review mechanisms, talent review, succession planning, and leadership development
- Experience supporting multi-country, regional, or group-level organizations is strongly preferred
- Excellent English communication skills, including the ability to communicate with global stakeholders, prepare executive-level materials, and influence senior leaders in English
Responsibilities
- Lead company-wide organizational diagnostics and assessments to identify structural, capability, and efficiency gaps
- Design and implement organizational restructuring, workforce planning, and operating model improvements aligned with business strategy
- Partner with executives to optimize organizational layers, spans of control, accountability frameworks, and decision-making processes
- Drive initiatives to improve organizational agility, cross-functional collaboration, and execution effectiveness
- Establish and continuously improve the company-wide performance management framework
- Partner with leadership teams to translate strategic objectives into measurable performance goals
- Drive OKR/KPI design, alignment, monitoring, and execution across the organization
- Ensure accountability mechanisms are in place to improve business outcomes and organizational performance
- Utilize data and analytics to assess performance trends and recommend interventions
- Serve as a strategic advisor to senior leaders on organizational and people-related decisions
- Partner with business leaders to assess organizational capability and identify critical talent gaps
- Lead talent review, succession planning, and leadership pipeline development programs
- Support leaders in upgrading key talent, building high-performing teams, and strengthening management capability
- Develop strategies to attract, retain, and develop top talent in highly competitive markets
- Drive company-wide initiatives focused on improving workforce productivity and organizational efficiency
- Develop frameworks and metrics to measure people effectiveness and return on talent investments
- Identify opportunities to improve resource allocation, team effectiveness, and overall organizational output
- Champion a high-performance culture that rewards impact, accountability, and continuous improvement
- Lead initiatives that strengthen company culture, employee engagement, and organizational health
- Build programs that reinforce company values, leadership expectations, and desired behaviors
- Partner with leaders to foster an inclusive, collaborative, and high-performance working environment
- Act as a change management leader during periods of rapid growth and transformation
- Partner directly with the CEO, executive leadership team, and business unit leaders on strategic workforce matters
- Provide insights and recommendations on organizational risks, talent implications, and business transformation initiatives
- Drive alignment between people strategy and business objectives across all functions and geographies
- Lead and develop a high-performing HRBP team capable of supporting the organization's future growth