About the Role
You will work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions. You will identify unowned, high-leverage opportunities across the business and drive them to clean outcomes. You will operate across a wide aperture spanning strategy, GTM, operations, and product without being boxed into a single lane. You will lead, directly or indirectly, high performing teams. You will use AI tools and agents as a default part of how you work, treating them as a force multiplier rather than an experiment.
Requirements
- 10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc.)
- A track record of independently identifying problems and driving them to outcomes with limited top-down direction
- High agency, sense of ownership, and willingness to roll up your sleeves
- Ability to build relationships at all levels and drive cross-functional teams to action
- Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
- Experience directly managing high-performing teams
- Familiarity with AI tools and agents to accelerate workflows is a plus
- Knowledge of SQL and Tableau preferred
- Experience in fintech, payments, or high-growth SaaS preferred
Responsibilities
- Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions
- Identify unowned, high-leverage opportunities across the business and drive them to clean outcomes
- Operate across a wide aperture including strategy, GTM, operations, and product without being boxed into a single lane
- Lead, directly or indirectly, high performing teams
- Use AI tools and agents as a default part of how you work as a force multiplier
Benefits
- Equity
- Medical, dental, vision insurance
- 401(k)