About the Role
You will provide high-touch, concierge-like support to the CEO, acting as a trusted partner who helps them focus entirely on the company's mission. You'll manage complex scheduling, coordinate travel, handle correspondence, and take on projects and event planning with a proactive, detail-oriented approach. You'll operate with a high level of discretion, anticipate needs before they arise, and continuously look for ways to improve efficiency and processes on behalf of the executive you support.
Requirements
- Minimum of 5 years of experience providing high-touch, concierge-like support to a C-suite Executive
- Successful in supporting C-level executives in a high growth environment
- Highly responsive, able to address urgent matters, and ensure the CEO's schedule runs smoothly
- High level of security and confidentiality
- Proactive approach to task execution and ability to anticipate future needs
- Proven track record of working with late-stage technology startups or established public technology companies
- Clear, direct, and empathetic communication skills
- Self-directed initiative
- Based in North America EST or the United Kingdom
Responsibilities
- Manage intricate and time-sensitive scheduling demands efficiently and proactively
- Prioritize conflicting requirements
- Organize detailed travel arrangements, itineraries, and agendas
- Collaborate on and coordinate projects and event planning activities, including off-site meetings and employee retreats
- Manage a high volume of emails, flagging important messages and coordinating calls and meetings
- Draft and prepare confidential correspondence on behalf of the CEO
- Handle expense reports
Benefits
- Remote-first global workforce + NY office
- Annual company offsite + team onsites
- Professional reimbursement program
- Medical, dental & vision coverage (US + some other countries)
- 401k retirement plan + company match (US only)
- Wellness stipend
- Home office set up / ergonomic equipment program