Job Title: Onboarding Product Manager
Location: Remote, based in NYC. Must be able to travel to Manhattan on regular basis.
The Company
A fast-growing financial technology company providing infrastructure and services for alternative investment funds, with a strong focus on innovation across digital assets and modern fund structures
Compensation Expectation: $120-140k DOE
The Role
We are seeking an Onboarding Product Manager to own and optimize the end-to-end investor onboarding experience across a growing portfolio of investment opportunities. This role focuses on simplifying complex onboarding workflows, improving conversion, and delivering intuitive user experiences.
The ideal candidate will partner closely with engineering, design, operations, and business stakeholders to continuously improve the investor journey.
What You'll Do as an Onboarding Product Manager
- Own the end-to-end investor onboarding experience from account creation through successful investment
- Design and optimize onboarding flows that improve usability, investor confidence, and completion rates
- Define product requirements for funding methods, document execution, investor communications, and onboarding workflows
- Partner with engineering and design teams to deliver product enhancements
- Collaborate with Operations, Customer Support, and business teams to improve the investor experience
- Integrate blockchain wallet functionality into familiar fintech onboarding experiences
- Analyze onboarding metrics and user behavior to drive improvements
- Evaluate onboarding scenarios to identify friction points
- Balance issuer requirements with a consistent, scalable user experience
- Serve as the voice of the customer using feedback and analytics
Qualifications
- You could be a great fit if you have:
- 3–5+ years of product management experience supporting B2C or B2B2C digital products
- Experience in fintech, wealth management, capital markets, or digital assets
- Strong understanding of U.S. financial services and investor onboarding
- Working knowledge of blockchain technology, crypto wallets, and digital payments
- Experience improving customer journeys through UX enhancements and analytics
- Experience collaborating across engineering, design, and operations
- Excellent written and verbal communication skills
Preferred Skills
- Experience with KYC/KYB workflows
- Knowledge of A/B testing, behavioral analytics, and funnel optimization
- Familiarity with blockchain infrastructure and wallet integrations
- Experience leveraging AI tools
- Strong analytical and problem-solving skills
This client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. This proactive measure minimizes potential risks and promotes a culture of integrity within the organization.
Benefits Offered:
- Employer provides access to:
- Comprehensive Insurance Coverage – medical, dental, and vision for you and your family.
- Performance Bonus
- 401k
- Unlimited PTO
- Educational Reimbursement Programs
Apply Now: