KuCoin EU is seeking a KOL/Affiliate Business Development Manager for its EU Institutional Business. The role involves growing retail client and influencer/KOL/affiliate communities and revenue for KuCoin EU within the EEA. Key responsibilities include creating business plans, including market sizing, target segments, and revenue forecasts, and managing KPIs. The manager will oversee content, channels, campaigns, and events to engage clients and influencers, with a strong emphasis on converting leads into active users and trading volume. This role also requires converting client feedback into new product offerings, onboarding clients, and assisting them with problem resolution. Monitoring clients' trading behavior and statistics, providing instant updates to clients and internal stakeholders, and representing KuCoin EU at industry conferences are also part of the role. The manager will work closely with internal teams to share intelligence and maximize overall revenue for KuCoin through teamwork.
At least 3 years of digital asset experience, ideally at digital asset exchanges, experience in new business development with an existing book of influencers/KOLs/affiliates/traders, demonstrable track record in signing up new clients/influencers and growing revenue in a short period of time, strong communications skills internally and externally, strong analytical skills with the ability to find trends in data and use data to tell stories, passionate, proactive, curious and eager to learn and to help others, client-first and commercial mentality, sound judgement as regards to what can and cannot be done within regulatory boundaries, can-do attitude and problem solving with creativity, courage to bring change and ability to navigate organisational complexity to achieve results, flexibility and adaptability in a fast moving company, cultural sensitivity in dealing with global clients and colleagues, a plus to speak at least one European language beyond English (especially German, French, Dutch, Spanish, and Polish)