Robinhood
Customer Care, Program Manager
NewBrokerage
Chicago, IL; Denver, CO; Westlake, TX$128,000 – $150,00019h ago
Robinhood
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain! We build secure, intuitive, and decentralized products that enable our users to custody and manage their digital assets. Our team works at the intersection of traditional finance and web3, driving progress in cryptocurrency and blockchain applications. We work closely with product managers, product designers, and security engineers to deliver highly reliable, high-performance systems for customers worldwide. We pride ourselves on a culture of shared learning, high technical standards, and respectful collaboration.
As a Senior Software Developer, you’ll build and own the backend services, infrastructure, and data systems that support Robinhood Wallet products. You will develop reliable and secure solutions to deliver a high-quality trading experience for cryptocurrencies and tokenized stocks, including perpetual futures, to customers worldwide. In this role, you will take lead responsibility for designing scalable architectures and maintaining high-quality codebases. You will collaborate closely with client engineers, security professionals, and external node providers to deliver high-quality, secure technical integrations. Additionally, you will mentor other engineers and raise our overall engineering standards through design reviews, architecture discussions, and hands-on technical leadership.
This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
Design, build, test, and deploy scalable backend services that power Robinhood Wallet.
Develop product-facing features and platform enhancements that meet strict correctness and scalability standards.
Identify and implement improvements to system performance, engineering productivity, and risk reduction.
Collaborate closely with client teams, product managers, designers, and external vendors to deliver reliable technical solutions.
Mentor other engineers and raise the technical standards of the team through design reviews, architecture discussions, and hands-on leadership.
5+ years of experience in software development.
Expertise in backend development using languages such as Go, Python, or Java, with deep knowledge of cloud-native architectures.
Strong grasp of system design, data modeling, and software engineering fundamentals.
Proven ability to simplify complex problems, make sound tradeoffs, and drive alignment across product, engineering, and design teams.
Strong sense of personal accountability with a track record of delivering high-quality, end-to-end products and raising team-wide technical standards.
Experience working for a DeFi protocol, a crypto wallet company, or another blockchain-related company.
Familiarity with technologies like EVM blockchains and smart contracts.
Challenging, high-impact work to grow your career
Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces.
Monthly commuter stipend to help offset in-office commuting costs
Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.
Applicant Accommodation Form
AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.
Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Robinhood
Robinhood
Robinhood