KYB and Onboarding Operations Specialist

We are looking for a detail-oriented KYB and Onboarding Operations Specialist to support the onboarding of institutional, crypto, Web3, fintech and financial services clients. This is an internal, non-client-facing role focused on KYB reviews, onboarding case management and operational coordination.Proficient, hands-on experience using Sumsub is a key requirement for this role. Crypto or digital asset experience is a strong advantage.Duties & Responsibilities

Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories. Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records. Manage and track onboarding cases and client account setup through internal systems and trackers. Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management. Identify missing information, inconsistencies, expired documents and red flags requiring escalation. Support source of funds/source of wealth reviews and crypto wallet checks where required. Maintain clear case summaries, handover notes, SOPs and onboarding documentation. Ensure onboarding files are accurate, organised and ready for review or approval.

Requirements

Proficient, hands-on experience using Sumsub is essential. Strong experience in KYB, onboarding operations, compliance operations or similar back-office workflows. Good understanding of corporate structures, UBO identification, directors and authorised signatories. Experience reviewing corporate documentation across multiple jurisdictions. Strong attention to detail and ability to identify documentation gaps and inconsistencies. Understanding of risk-based onboarding, EDD, sanctions, PEP and adverse media escalation. Strong organisational skills and ability to manage multiple cases simultaneously. Good working knowledge of Excel or Google Sheets. Strong written communication skills for internal notes, summaries and stakeholder updates. Crypto/digital asset experience, including familiarity with wallet addresses and on-chain checks, is highly desirable.

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