Who We Are
Genesis Global enables financial markets organizations to innovate at speed through a software application development platform, prepackaged or customizable solutions and deep expertise in capital markets and financial services. Genesis supercharges developers to rapidly delivery high-performance, resilient and secure applications replacing the buy versus build challenge with a buy-to-build solution.
At Genesis, we place a premium on cultivating and preserving an inclusive and respectful company culture where the foundation of our success is a diverse workforce of individuals with unique perspectives, diverse identities, varied experiences, and a range of cultural backgrounds. We have the vigor and passion of a startup and the skill and experience of a scale-up, consistently refining and exploring ways to make work better for everyone.
To help us achieve our vision of reinventing the way financial markets organizations build software, we are looking for people who aren’t afraid to challenge the status quo - people who are passionate about change.
If you are a self-starter with a solution-orientated mindset, you’ll find a home at Genesis.
WHAT YOU NEED & THE HATS YOU WILL WEAR
This role is ideal for someone who enjoys diving into technical challenges and excels at communication. As you will frequently engage with customer IT teams, business users, and our internal Genesis development and product teams these traits are essential. If you are a proactive problem solver with a passion for technology and a desire to make an impact in the capital markets industry, we encourage you to apply for this position.
As a Senior Support Analyst, you'll need to grasp the broader business processes and systems at customer sites to deliver exceptional support and contribute to our vision of establishing a world-class global support team for our clients and their Low-Code Application Platform (LCAP) applications.
Your responsibility will be to uphold the stability of business applications and address client/user requests and issues promptly.