Senior Analyst, Digital Trust and Resilience

Hong Kong

Security – Information Security and Compliance /

Full-time /

Hybrid

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About Crypto.com

At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors.

The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, ISO42001, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization's hierarchy.

Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands-on experience, rapid cognition, and dynamic learning. The challenges in the world of crypto are ever-evolving, and as such, our team prides itself on quick adaptability and robust teamwork, ensuring that we stay ahead of potential threats and always safeguard our user base.

We are looking for someone who is experienced in ISO certifications and SOC 2 audits, and who has a proven track record of running security awareness training campaigns.

About the Role

As our Digital Trust and Resilience Senior Analyst, you will lead and perform technology risk assessment and security compliance activities central to our global operations. You will coordinate annual IT internal and external audit programs, including ISO and SOC 2 certifications across our key markets. These certifications are critical to accelerating customer onboarding and streamlining annual regulatory audits worldwide. You will also run mandatory employee security awareness training globally, and drive the automation of evidence collection to improve efficiency. In this role, you will identify compliance gaps, support remediations, and provide technical guidance across all business units.

AI is fundamental to how we work. In this position, you will help us build AI automations, workflows, and agents to boost the efficiency of Digital Trust & Resilience operations. You do not need to be an AI researcher. You just need to understand compliance risks and have a drive to learn and apply AI tools.

Responsibilities:

Coordinate and perform annual IT internal audits and external audits for ISO and SOC 2 certifications across global markets, ensuring certifications are maintained to support customer and partner onboarding and regulatory audit readiness
Run global, regulator-mandated employee security awareness and compliance training campaigns, including tracking, reporting, and continuous improvement
Automate evidence collection and compliance workflows to drive efficiency gains and scale operations in response to growing regulatory demands
Participate in internal security and privacy assessments, external audits, compliance certifications, and risk management activities
Provide complete and accurate responses to internal and third-party enquiries on security compliance
Perform periodic technical, organizational, and third-party risk and control assessments, and manage remediation activities to completion
Design and maintain control frameworks required to comply with international standards and local regulations across all operating jurisdictions
Identify and drive process improvements to streamline global security compliance operations and protect team capacity

Requirements & Qualifications:

At least 3-5 years of experience in information security, privacy, IT audit, or IT risk management
Demonstrated experience conducting IT internal and/or external audits, including ISO 27001, ISO 27701, ISO 22301, ISO 42001, SOC 1, SOC 2, PCI-DSS, SOX, cloud technologies, and data protection or equivalent certifications and regulations
Experience running compliance training programs and reporting for a global workforce
Hands-on experience with evidence collection automation or compliance workflow AI tooling is a strong advantage
Experience working with external auditors and/or regulators

Preferred:

Proficiency in English with the ability to engage overseas counterparts and auditors
Experience in information security and privacy management in virtual assets, fintech, artificial intelligence (AI), online services, and global platform services
Relevant certifications, such as CISSP, CRISC, CISM, CISA, ISO 27001 LA, CIPT, CIPP/E, or CIPP/US
Knowledge of global regulatory frameworks and demonstrated experience managing regulator relationships across jurisdictions, including GDPR, DORA, CFTC, MiCA, HKMA, and HK SFC.
Experience establishing information security and privacy frameworks to meet local regulatory requirements
Strong communication skills with the ability to translate complex technical issues for non-technical business stakeholders
Interest and understanding of Blockchain and AI technologies
Collaborative team player with a positive attitude, detail-oriented mindset, and commitment to continuous learning

#LI-CY2

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

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Senior Analyst Digital Trust and Resilience

Senior Analyst Digital Trust and Resilience

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Senior Analyst, Digital Trust and Resilience

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Requirements & Qualifications:

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