Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own and improve identity, endpoint, SaaS, and automation systems. You will lead and mentor colleagues, help shape the roadmap, manage Okta and Apple device configurations, reduce support work through automation, support AI tooling, manage SaaS renewals, and participate in on-call coverage and office work.
Requirements
- 5+ years of experience supporting a large fleet of macOS devices
- Mobile device management experience for Apple devices
- Configuration-as-code experience, such as Terraform
- Advanced Bash or Python skills
- Experience using Claude Code, Codex, or similar tools
- Experience managing and defining the use of critical business systems
- Google Workspace knowledge
- Slack knowledge
- Linear, Jira, or ticketing-platform knowledge
Responsibilities
- Lead, unblock, guide, and mentor colleagues
- Help build the roadmap and advocate for planned work
- Own and improve Okta configuration, lifecycle policies, access reviews, MFA enforcement, and Workflows automation
- Manage endpoint configuration through Iru or Kandji using policy-as-code and version-controlled configurations
- Build and maintain automation that reduces repetitive support work
- Evaluate, deploy, and support AI tooling
- Manage SaaS procurement and renewals
- Own companywide SaaS platforms including Google Workspace, Linear, Slack, and Okta
- Support engineering, security, and GTM work involving supported systems
- Participate in the on-call rotation
- Work from the office three days per week
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan