Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead strategic execution and operational optimization for the global SDR function. You will build reporting, analyze performance, improve workflows and integrations, manage planning activities, support AI pilots, streamline lead routing and territory management, and train SDRs on tools and processes.
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, or Business Operations
- Salesforce experience
- Working knowledge of SalesLoft, 6sense, ZoomInfo, and Chorus
- Data analysis and reporting skills
- Process design and system optimization experience
- Cross-functional collaboration skills
- Communication and organizational skills
Responsibilities
- Translate SDR strategies into actionable plans
- Align SDR leadership, Marketing Operations, Sales Operations, and Revenue Operations across the funnel
- Support SDR capacity planning, coverage models, quota setting, and pipeline-growth initiatives
- Build and maintain SDR dashboards and performance reports
- Analyze SDR productivity, conversion, pipeline, campaign, and KPI data
- Provide performance recommendations to leadership
- Design and administer SDR compensation plans and incentive programs
- Optimize SDR technology workflows and integrations
- Design, document, and enforce SDR processes
- Lead AI pilots and rollouts in SDR workflows
- Streamline lead routing, account assignment, and territory management
- Train SDRs on tools, processes, and reporting practices
- Troubleshoot SDR systems and workflows
- Create playbooks, documentation, and process guides
Benefits
- Generous PTO and holiday schedule
- Parental leave
- Healthcare options
- Retirement programs
- Education reimbursement
- Commuter offset in specific locations
- Employee Resource Groups
- Company and team bonding events
- Global volunteering and community initiatives