Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will administer and configure Salesforce, support users, maintain data quality, build and troubleshoot Flows, and create reports and dashboards. You will gather requirements, test and deploy changes, monitor integrations, manage releases, and provide documentation and training.
Requirements
- Have five or more years of hands-on Salesforce administration experience
- Configure Salesforce objects, permissions, validation rules, and Lightning pages
- Build and troubleshoot Salesforce Flows
- Use Salesforce reports, dashboards, and data-management tools
- Understand CRM concepts and sales processes, including lead, account, contact, and opportunity management
- Translate business requirements into maintainable Salesforce solutions
- Prioritize support requests and improvement projects independently
- Meet relevant education or professional-experience requirements
- Meet U.S. Person or required export-authorization requirements
Responsibilities
- Manage users, licenses, permission sets, sharing settings, and access controls
- Maintain Salesforce objects, fields, page layouts, record types, validation rules, and Lightning record pages
- Build, maintain, and troubleshoot Salesforce Flows
- Resolve support requests and coordinate issue resolution with vendors or technical teams
- Maintain data quality through duplicate prevention, validation, cleanup, imports, and exports
- Create and maintain reports and dashboards
- Gather business requirements, recommend solutions, and manage an enhancement backlog
- Test changes in sandbox environments, coordinate user acceptance testing, and deploy approved updates
- Review Salesforce releases and communicate relevant changes
- Monitor connected applications and coordinate integration troubleshooting
- Develop user guides, document configurations, and provide user training
- Follow policies for access, data protection, documentation, and system changes
Benefits
- Flexible Time Off
- Medical, dental, and vision coverage
- Flexible gym memberships
- 401(k) plan with a 50% company match on contributions up to 8%
- Wellness programs
- Voluntary benefits and employee support resources