Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the technical onboarding and success of enterprise customers. You will guide administrators and application builders on solution architecture, deploy and operate the platform, build and troubleshoot applications, and solve challenges involving integrations, authentication, and cloud infrastructure. You will also document implementations, create reusable solutions, maintain internal applications, and provide product feedback.
Requirements
- Computer Science degree or equivalent technical experience
- Strong problem-solving skills
- Willingness to learn quickly
- Experience building software projects with modern programming languages and APIs
- Excellent communication skills
- Interest in working directly with customers
Responsibilities
- Own technical onboarding and success for enterprise customers
- Guide customers on best practices and solution architecture
- Partner with administrators to deploy and operate the platform
- Design, build, and troubleshoot applications with application builders
- Solve technical challenges across integrations, authentication, and cloud infrastructure
- Collect product feedback for platform improvements
- Build and maintain internal applications
- Create technical documentation, implementation guides, and reusable solution patterns