Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead observability, incident management, load testing, performance engineering, cloud cost and capacity, and rollout infrastructure. You will build metrics, logs, traces, alerting, and testing capabilities; establish SLOs; lead incident response; investigate bottlenecks; review production changes; coach and hire engineers; and measure reliability and performance outcomes.
Requirements
- Engineering management experience
- Experience leading and developing engineers
- Experience making prioritization and performance decisions
- Experience hiring and delivering through a team
- Experience building and operating distributed systems or reliability platforms
- Knowledge of deployment behavior, Kubernetes, telemetry, service dependencies, and recovery mechanisms
- Experience leading consequential migrations or incidents
- Experience using measurement to diagnose reliability or performance problems
- Ability to validate fixes under realistic conditions
- Ability to build cross-team capabilities and evaluate reliability, performance, engineering effort, and cost tradeoffs
Responsibilities
- Build and operate metrics, logs, traces, and alerting
- Help teams establish SLOs and use telemetry
- Own incident tooling and practices
- Coordinate cross-team incident response
- Turn incident reviews into engineering improvements
- Build and maintain load and failure testing capabilities
- Lead performance investigations and deliver improvements
- Review designs and production changes
- Debug difficult failure modes
- Coach engineers, develop technical leaders, manage performance, and hire
- Track rollout safety, recovery time, incidents, latency, throughput, test coverage, and cost and capacity outcomes
Benefits
- Equity
- 401(k) program with 4% match
- Health, dental, vision, and life insurance
- Short-term and long-term disability insurance
- Paid parental, medical, and caregiver leave
- Flexible time off and holidays
- Commuter benefits
- Monthly wellness stipend
- In-office setup reimbursement
- Quarterly team gatherings
- In-office amenities