Salesforce Delivery Lead

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected and united in our vision to create a better way to trade. 
 
We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. 
 
You’ll find our 700+ team currently across 12 locations and 9 time zones. 

The Role  

Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it's because they bring the skills, attitude and experience we're looking for....so we let you do what you're best at! Join us and be part of a community that's passionate about harnessing technology's potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless.

We’re looking for an experienced Salesforce Delivery Lead to lead the delivery of strategic Salesforce initiatives while managing and developing a globally distributed team of Salesforce Administrators.

This is a hands-on leadership role combining agile delivery, Salesforce platform expertise and people management. You’ll help a cross-functional squad turn business priorities into well-planned, high-quality outcomes while creating the environment, structure and clarity the team needs to perform at its best.

As our Salesforce Delivery Lead, your key responsibilities include, but may not be limited to: 

• Lead sprint planning, backlog refinement, daily stand-ups, retrospectives and other key agile ceremonies
• Shape and maintain the Salesforce delivery roadmap based on business priorities, technology strategy and team capacity
• Manage delivery risks, dependencies, blockers and changes throughout the delivery lifecycle
• Align squad priorities with Salesforce release cycles, platform upgrades and integration dependencies
• Lead and develop a globally distributed team of Salesforce Administrators
• Oversee recruitment, onboarding, performance, goal setting and career development across the admin team
• Act as the primary escalation point for Salesforce administrative support issues
• Improve service quality, team effectiveness and delivery visibility through meaningful metrics and reporting
• Ensure requirements, acceptance criteria and sprint goals are clearly understood
• Maintain high standards across Salesforce security, compliance and platform best practice
• Coordinate releases, stakeholder communications and change management
• Build a culture of collaboration, accountability, continuous improvement and psychological safety

About You

You’re a confident delivery leader who knows how to bring people, priorities and technology together. You’re comfortable moving between strategic roadmap conversations, sprint-level delivery and day-to-day people leadership.

You’ll bring:

• Proven experience as a Delivery Lead, Scrum Master, Product Owner or Agile Project Manager
• Demonstrated people management experience, including recruitment, performance management and team development
• Experience delivering Salesforce projects or leading Salesforce platform teams
• A strong understanding of Salesforce architecture, configuration and administration
• Experience working in an agile environment with frameworks such as SAFe, Nexus or LeSS
• Strong facilitation, coaching and stakeholder management skills
• Experience working with cross-functional technology teams
• Confidence using Jira, Confluence, Service Desk and Advanced Roadmaps
• The ability to communicate clearly across technical and business audiences
• Experience delivering a major capability uplift or working within financial services or another regulated environment would be highly regarded

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme 

• Genuinely collaborative and friendly culture 

• Flexible and hybrid working 

• Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard 

• Ongoing personal development & learning opportunities 

• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave 

• 3 paid volunteering days per year & Workplace Giving Program 

• Frequent events and celebrations including a standard weekly social 

• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne 

• Best in class end of trip facilities including bicycle parking, change rooms & showers 

• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas 

More About Pepperstone   

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/  

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.  

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.  

“We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.  

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.  

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.  

#Li-Hybrid