Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will process client deposits, withdrawals, and internal transfers across trading platforms and payment channels. You will reconcile client accounts, platform balances, and bank statements; prepare funding reports; resolve transaction issues and client queries; monitor funding activity and channel performance; support AML/CTF checks; analyse data; and test new funding products.
Requirements
- Bachelor’s degree in Finance, Business, Economics, or a related field.
- Experience in the CFD or financial services industry.
- Analytical skills.
- Problem-solving.
- Microsoft Excel.
- Data analysis.
- Communication.
- Teamwork.
Responsibilities
- Review and process client deposits, withdrawals, and internal transfers across trading platforms and payment channels.
- Perform daily reconciliation of client accounts, platform balances, and bank statements.
- Prepare daily and weekly financial reports, funding summaries, and account status updates.
- Identify and escalate unusual funding activity, trading anomalies, and operational discrepancies.
- Resolve transaction issues, exceptions, and client funding queries.
- Follow regulatory requirements and support AML/CTF checks for transactions.
- Collect and analyse key statistics to improve efficiency and client service.
- Monitor funding-channel performance and provide optimisation insights.
- Identify, analyse, and report abnormal funding situations to relevant stakeholders.
- Test new funding product launches and conduct maintenance tests.
Benefits
- Milestone anniversary gifts that grow with each year of service.
- Team-building activities.
- Flexible Spending Account (FSA).