Customer Service

Responsibilities: Establish an English-speaking customer service team to handle all inquiries.

Online Customer Service Group: 3 agents (1 per shift for morning, afternoon, and night shifts).

Ticket Team: 1 agent.

Job Requirements: Ability to read/type and reply in: Chinese & English (for candidates from Malaysia), or English only (for candidates from the Philippines).

Must have industry-specific customer service experience (>1 year) or general customer service experience (>2 years).

Able to work morning/night shifts. 搭建英语客服小组支持所有咨询。在线客服组：早中夜各班次1位 x3 = 3位 ，工单组：1位。 Job requirements ： 1. 能阅读 / 打字回复：中&英（马来西亚） 或 纯英语（来自菲律宾） 2. 必须有行业客服经验: >1年 或 客服经验 >2年 3. 能上早/夜班