Responsibilities:
Establish an English-speaking customer service team to handle all inquiries.
- Online Customer Service Group: 3 agents (1 per shift for morning, afternoon, and night shifts).
- Ticket Team: 1 agent.
Job Requirements:
- Ability to read/type and reply in:
- Chinese & English (for candidates from Malaysia), or
- English only (for candidates from the Philippines).
- Must have industry-specific customer service experience (>1 year) or general customer service experience (>2 years).
- Able to work morning/night shifts.
搭建英语客服小组支持所有咨询。在线客服组：早中夜各班次1位 x3 = 3位 ，工单组：1位。
Job requirements ： 1. 能阅读 / 打字回复：中&英（马来西亚） 或 纯英语（来自菲律宾）
2. 必须有行业客服经验: >1年 或 客服经验 >2年 3. 能上早/夜班