Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a dedicated and proactive Sr. VIP Relationship Manager to join our LATAM Strategic Markets team.
As a Sr. VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in LATAM. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients.
What You'll Be Doing
- Primary goal: maximize revenue in the region through onboarding and retention of VIP clients
- Formulate an AUM strategy and revenue optimization based on the product offering of OKX
- Work closely with the local executive leadership team to contribute to the overall strategic direction of the company
- Lead our partnership work through identifying the right partners to work with plus executing any partnership negotiations
- Manage relationships with high net worth individuals and key clients, ensuring positive customer experience
- Build long lasting client relationships to obtain referrals and new sales channels - origination of new prospective clients
- Proactive account management, work with operations to inform clients of potential roadblocks - frozen accounts, EDD etc.
- Be a brand ambassador, ensuring customers are fully aware of the OKX value proposition.
What We Look For In You
- Bachelor’s degree in Business or a related field (or equivalent years of experience)
- Fully bilingual in Spanish and English
- Proven experience in VIP business development within the crypto, private banking, finance or trading industry
- Strong analytical skills and ability to interpret market data to drive strategic decisions
- Exceptional communication and negotiation abilities
- Goal-oriented mindset, with a focus on achieving and exceeding targets
- In-depth understanding of financial market dynamics and regulations in the LATAM region
Nice to Have
- Experience working across time zones and cross-cultural teams
- Bonus points if you have previously worked at a crypto exchange!
- Passionate about blockchain technology and the crypto payments space
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!
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