Polymarket
Escalation Engineer CX
DeFi
$91,000 – $115,0001h ago
Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.
We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
We're looking for a Performance Video Manager to own the end-to-end production of UGC->
Concept and write briefs for UGC video ads across Meta, TikTok, Snapchat, YouTube, and other paid social channels, with a strong bias toward formats that drive performance
Source, manage, and direct UGC creators — giving clear creative direction and iterating quickly based on what's working
Own the post-production process, working closely with editors to take raw footage from brief to final asset
Partner with the performance team to analyze creative data, identify winning patterns, and feed those insights back into the concepting process
Build and manage a high-output content pipeline that can consistently produce and test new creative at scale
4+ years of experience in video production, content creation, or creative strategy in a performance marketing context
Hands-on experience producing UGC->
Experience managing freelance creators and editors, with strong communication and organizational skills
Comfortable working with performance data to inform creative decisions — you don't need to be an analyst, but you can read a creative report and know what to do with it
Must be in NYC working in-office 5 days per week
Experience promoting consumer apps
Background in both concepting and buying — familiarity with how paid social campaigns are structured and optimized
Existing network of UGC creators you can tap quickly
Experience with international or multilingual creative production
Competitive salary & equity
401k match
Hardware setup — new MacBook Pro, big display, & accessories