Commercial Lead, Sales & Customer Success

About the Role You will own and scale commercial functions across the creator journey. You will manage and grow high-value creator accounts, lead complex conversations and negotiations, and build scalable processes for activation, retention, and revenue growth. You will hire, train, and mentor a small commercial team and work cross-functionally to improve acquisition and conversion.

Requirements Hands-on sales or business development experience in digital products, creator economy, SaaS, agencies or influencer marketing Experience managing relationships with creators, partners, agencies or high-value accounts Proven ability to build trust, lead negotiations and close commercial opportunities Experience managing or mentoring sales, account management, customer success or business development teams Strong understanding of sales processes, pipeline management, scripts, objection handling and conversion improvement Ability to combine strategic thinking with hands-on execution and operational discipline Fluent Russian Advanced English (C1 or higher) Spanish is a strong plus Experience with creator monetization, Telegram, paid communities, subscriptions or digital products is a strong plus

Responsibilities Lead and develop Customer Success, Inbound Sales and Outbound Sales functions Manage the existing creator portfolio and improve retention Drive month-over-month revenue growth Build scalable processes for account management, creator activation, inbound conversion and outbound outreach Improve sales scripts, value proposition, objection handling and deal-closing mechanics Personally lead complex conversations with top creators, strategic partners and agencies Manage, train and support a small commercial team and set performance standards Collaborate with Marketing on paid acquisition, influencer activation and partnership campaigns Identify new business opportunities across creator economy, digital products and paid communities

Benefits Remote setup with access to hubs in Dubai, Yerevan, London and Belgrade Compensation for medical expenses Provision of necessary equipment Access to advanced AI models via mira.tg 20 working days of paid vacation annually 11 days off per year 14 days of paid sick leave Access to internal conferences, English courses and corporate events Regular performance reviews Funding Investors Account Executive Ecosystem Growth Covalent · 2 days ago Account Executive Blockaid · 2 days ago LATAM Account Executive Blockaid · 1 week ago Account Executive Blockaid · 1 week ago Strategic Account Manager Blockdaemon · 1 week ago Funding Investors Account Executive Ecosystem Growth Covalent · 2 days ago Account Executive Blockaid · 2 days ago LATAM Account Executive Blockaid · 1 week ago Account Executive Blockaid · 1 week ago Strategic Account Manager Blockdaemon · 1 week ago