ExchangeSenior
CoinDCX
The CoinDCX Journey: Building the Future of Finance
At CoinDCX, our mission is clear - to make crypto and blockchain accessible to every Indian and enable them to participate in the future of finance.
As India’s first crypto unicorn valued at $2.45B, we are reshaping the financial ecosystem by building safe, transparent, and scalable products that power adoption at scale.
We believe that change starts together. It begins with bold ideas, relentless execution and people who want to build what’s next.
If you’re driven by purpose and thrive in environments where your work defines the next chapter of an industry, you’ll feel right at home here.
This isn’t a typical internship role.
As an Enterprise Onboarding Intern, you will work closely with our Institutional & Enterprise team to help businesses access and participate in the digital asset ecosystem. You will engage with prospective enterprise clients, understand their requirements, and support them through every stage of the onboarding journey.
This role offers a unique opportunity to gain hands-on exposure to enterprise sales, client relationship management, KYC and compliance processes, cryptocurrency markets, and cross-functional collaboration in one of India’s fastest-growing fintech companies.
* Drive engagement with inbound, missed, and pending enterprise leads through calls, emails, and other communication channels. * Qualify prospective enterprise clients by understanding their business model, trading requirements, and onboarding needs. * Support clients throughout the enterprise account opening journey, ensuring timely completion of documentation and KYC requirements. * Coordinate with Compliance, Operations, KYC, Product, and Relationship Management teams to facilitate seamless onboarding experiences. * Maintain accurate lead trackers, onboarding records, and client databases while ensuring data integrity. * Prepare daily and weekly MIS reports highlighting onboarding progress, conversion metrics, pending cases, and key escalations. * Deliver a professional and positive customer experience by resolving queries and proactively addressing onboarding bottlenecks. * Collect client feedback and share actionable insights with internal stakeholders to improve onboarding processes.
You’ll Excel in This Role If You
* Have strong communication skills and enjoy interacting with business clients. * Are highly organized and able to manage multiple conversations and follow-ups simultaneously. * Possess strong attention to detail, especially when handling documentation and compliance-related processes. * Take ownership of tasks and proactively drive outcomes without constant supervision. * Thrive in fast-paced environments and can adapt quickly to changing priorities. * Enjoy collaborating across teams and building relationships with diverse stakeholders. * Have an interest in fintech, financial markets, cryptocurrency, or blockchain technology. * Are comfortable working with spreadsheets, reports, and CRM tools to manage client data effectively.
* You are consistently engaging and qualifying enterprise leads while maintaining strong follow-up discipline. * Enterprise onboarding timelines are improving through your proactive coordination and stakeholder management. * Clients report a smooth and positive onboarding experience. * Lead trackers, onboarding reports, and MIS dashboards remain accurate and up to date. * You successfully identify and escalate onboarding bottlenecks before they impact customer experience. * You develop a strong understanding of enterprise onboarding, compliance processes, and digital asset markets.
Why This Role Matters & What’s In It For You
Enterprise clients play a critical role in expanding participation in the digital asset ecosystem. By helping businesses onboard successfully, you will directly contribute to CoinDCX’s growth and adoption journey.
This role provides hands-on exposure to enterprise relationship management, compliance operations, cryptocurrency markets, and stakeholder management. You'll work alongside experienced professionals and gain practical insights into how large-scale fintech businesses operate and scale.
Application Review – We assess for skills, alignment, and intent
Recruiter Connect – A short conversation to understand you better
Functional Round(s) – Deep dive into your communication skills, problem-solving approach, and stakeholder management abilities
Assignment / Simulation Round – A practical exercise to evaluate how you engage clients, manage follow-ups, and handle onboarding scenarios
Culture & Values Discussion – A conversation to understand our ways of working and how you thrive best
We believe the best ideas emerge when people build together. Collaboration, speed and trust come alive when teams share the same space.
With this belief, we operate as a work-from-office organisation. This role is based out of our Mumbai office, where energy, alignment and innovation move in real time.
We believe great people deserve great experiences.
Design Your Own Benefits: Flexible perks to match your lifestyle
Unlimited Wellness Leaves: Rest and recharge as you need
Mental Wellness Support: Access to therapy and wellness resources
Learning Sessions: Bi-weekly learning and growth opportunities
Stipend: As per company policy
Reporting To: Senior Key Account Manager / Enterprise Accounts Team Lead
If you’re looking for an opportunity to gain hands-on exposure to enterprise client management, fintech operations, and the future of finance while making a real impact, this is it.
Join CoinDCX and help us make crypto accessible to every Indian, together.
CoinDCX
CoinDCX